ServiceDesk Plus> Definition> System administrator

System administrator

A systems administrator, or a sysadmin, is the person responsible for managing the IT infrastructure of the organization. The person would be involved in the smooth operations of the hardware, software, license compliance, cost management, and any new initiatives as well. A sysadmin role typically requires an overall knowledge of all the systems such as networks, databases, and security, that an organization relies on.

Speed Up Ticket Resolution with Smart Automations

Sign up Download
Let's support faster, easier, and together