Add Components to Group
You have two types of groups in ServiceDesk Plus say,
Static group and Dynamic.
Add to group option in component list view page is to group bulk of components.
These components will be grouped under the Static group by default.
To add components to group,
Click any of the Components link under the Assets
block on the left hand side of the page. This opens the components list
Select the components
to be added to the group by enabling the check box. This opens the Add Resource(s) to page.
By default you can group
components only to the static group. Either to the Existing
or New static group can be added.
If you would like to
group the components under existing static
group then click the corresponding radio button. Select the group name from the combo box.
Else, if you would like
to add a new static group and group the components, click New
Group radio button. Specify the Group
Name and relevant information about the group in the Description
button to save the changes.