View Component Details
View Resource Info Details
Resource Info tab displays the Resource Details such as, Resource Name, Tag, Bar Code, Serial No Region, Cost, Acquisition Date and many other details are displayed.
View History of Components
Click the History tab to view the components history. This gives the complete components Resource Ownership History on date and State of the components.
On clicking the Request Details page you will be able to view all the requests raised for the Component.
On clicking the request title you can view the details of the request, requester details, Assets belonging to the user, Time elapsed to solve the request, resolution for the request and history of the request
Also you can send reply for the request or forward the request to the technician. You can Search associated problem and change or add new problem or change to the request.
Click Contracts tab to view the contracts attached to the components. This gives the complete details about the contract such as, vendor name, support details, contract rules, expiry date, cost and other rules.