Add IT Assets to Group
You have two types of groups in ServiceDesk Plus say, Static
group and Dynamic. Add
to group option in asset list view page is to group bulk of assets. These
assets will be grouped under the Static group by default.
To Add IT Assets to group,
Log in to ServiceDesk
Plus application using your user name
Click any of the IT Assets link under the Assets block
on the left hand side of the page. Select any one of the listed IT assets
link. e.g. Access points, printers etc. This opens the particular IT asset
Select the assets to
be added to the group by enabling the check box. Click Actions
button -> Add to Group option.
This opens the Add Resource(s) to
By default you can group
assets only to the static group. Either to the Existing
or New static group can be added.
If you would like to
group the assets under existing static
group then click the corresponding radio button. Select the group name from the combo box.
Else, if you would like
to add a new static group and group the assets, click New
Group radio button. Specify the Group
Name and relevant information about the group in the Description
button to save the changes.