ServiceDesk Plus

    Add New IT Asset


    IT Assets other than workstations are configured under IT Assets. To add a new asset,

      1. Log in to the ServiceDesk Plus application using your user name and password. This opens the ManageEngine ServiceDesk plus home page.

      2. Click Assets tab in the header pane. This opens the Asset home page.

      3. Click Quick Actions drop-down menu and select Asset option. Choose the Product from Add Asset/Component dialog box. Click Save. The Add New form for the selected product is displayed. (OR)

        Click IT Assets under Assets block on the left side of the page -> Select any one of the listed IT assets link. e.g. Access points, printers etc. This opens the particular IT asset page.

      4. Click New button. This opens Add Asset page.

      5. Select the Product Name of the asset from the combo box. If required, you can add a new product name by clicking Add New link beside the product name field. This is a mandatory field.

      6. Select the Vendor Name from the combo box. If required, you can add a new vendor by clicking the Add New link beside the vendor name text field.

      7. Specify the Asset Name in the given text field. This is a mandatory field.

      8. Specify the Asset Tag, Asset Serial No, Bar Code and Asset Cost in the corresponding text fields.

      9. Specify the Acquisition Date &Expiry Date from the calendar button.

      10. Select the Site from the combo box.

      11. Specify the Location in the given text field.

      12. Specify the Asset State by selecting the current status of the asset from the combo box.

        If the asset is in Use state you need to associate or assign asset to department or user or asset.

        1. Associate the asset to an Asset or to an User or to the Department by selecting any of the two radio button. Say Associate to Asset or Assign User/ or Department. The user names, the department names and the assets can be searched by typing the alphabets and numbers.

        2. If you choose to associate asset to an asset then select the asset name from the Choose Asset combo box. Or if you have chosen to assign to user or the department then select User or Department from the combo box.

        3. If the asset is leased select the check box Asset is Leased. If the asset is leased then specify the From and To date from the calendar button.

      13. Click Save button to save the changes. To save and add another asset click Save and add new button.

    Note: In the dropdown searchbox, only the top 25 results will be shown for the searched text. Type in more characters to get the exact result. To know how to include email id's, names, loginNames, employee Id's along with the user name in the user dropdown, click here.


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