Import IT Asset from CSV file
ServiceDesk Plus helps you to import your asset details saved in CSV
(Comma Separated values) format. If you have asset details in .XLS files,
open it with Microsoft Excel and save it as .CSV files and then import
From the Assets view
list page, click the Import from CSV
link. This opens the Resource Import
Select the Resource Category from the combo box,
IT or NON IT. This is a mandatory field.
Select the Resource Type from the combo box.
If you have selected Non-IT
as resource category then the resource type would display components and
assets. (OR) If you have selected
IT as resource category then the
resource type would display, components
and IT Assets. Under IT Assets
you have workstations and other IT-Assets. This is a mandatory
Locate the .CSV file using the Browse
Click on Step2
button to go to the next page. Click Previous button if you need to go
the previous page.
If you have selected
the resource type as workstations then select the Workstation
details from the combo box. Also specify the Asset
Details by selecting from the combo box. The columns in .CSV file
are populated in the select boxes beside each field label. Manage Engine
ServiceDesk Plus asset field�s needs mapping with the field names from
the .CSV file.
Map the Workstation
Name for workstation details. For asset
details map the Product Type, Product Name, Asset Name from the
combo box. These are mandatory fields.
Map the Model, Tag,
Manufacturer, Operating System and Domain details for the workstation
Map the Asset Tag,
Asset Serial No, Bar Code, Vendor Name, Asset Cost, Warranty Expiry Date,
Expiry Date, Location, Assigned to User, Assigned to Department from the
Map the Acquisition
Date field with the relevant field in the .CSV file. Also map the order
of the acquisition date i.e. date/month/year available in the .CSV file.
to go the next page. Click Previous button if you need to go the previous
Now button to import the existing data from the .CSV file. Once
the data is imported, you can see the Import Wizard page with result break-up.