CMDB List View
The Configuration Items (CIs) under each CI Type can be viewed in the CMDB List view. If you have not populated your CIs into the CMDB, then you can follow the steps given in the document Populating CIs in CMDB.
NOTE: If you are not the administrator, then you would require Enable CMDB role to access the CMDB module.
Click CMDB tab in the header pane. The page navigates to view the Configuration Items (CIs) under the CI Type - Business Services, by default. To view all the CIs in the CMDB irrespective of the CI Type, click All CIs link. The CIs are listed with the Name, the CI Type and the Site to which they belong.
From the CMDB List view, you can perform various actions such as,
View CIs under a CI Type
You can view CIs under a specific CI Type by selecting the CI Type from the Configuration Items block. Click icon to view Sub CI Type. To view the Sub CI Types of all the CI Types, click icon.
While viewing the CIs under a CI Type, the list view columns display the CI attributes that were configured while adding the CI Type. For instance, the CI Type - Workstation would have attributes like Model, Service Tag, Service Pack, IP Address and so on. While viewing the CIs under CI Type - Workstation, the configured attributes would be listed in the list view column.
If you are viewing the list view column of a child CI Type, say Windows Workstation or Unix Workstation, then the list view column would display the CI attributes configured for the parent CI Type as well as the attributes configured for the child CI Type.
To add a CI under a CI Type,
Edit the CI Type for a CI
You can modify the CI Type for a CI. An Actions drop-down button is available in the List view for CIs that are also tracked in the asset module, such as Keyboard, Access Points, Servers and so on. If you wish to track CIs under a specific CI Type in the asset module also, then enable Track as asset option while configuring the CI Type.
From the Actions drop-down, you can modify a CI Type for a CI. To do so,
View Relationship Map
Relationship Map gives a consolidated view of the relationship between the CIs. To view the relationship map of a CI, click View Relationship Map icon beside the CI. The Relationship Map opens in a new window.
To delete CIs from the CMDB List View
NOTE: In delete operation, the related financial and history details of the CI is deleted.