When you login to the application, for the first time, with the login credentials of an administrator, the Configuration Wizard page is displayed. The Configuration Wizard page in the Admin tab lists the settings of all the modules. You need to configure the setting for each module to make ServiceDesk Plus available for real time functioning.
To access the Admin Configurations,
The various configurations are grouped under the following major heads:
Each of these configurations is explained in detail in the following sections.