ServiceDesk Plus

    Scan Printers, Routers, Switches and Access Points

     

    ServiceDesk Plus currently supports the scanning of IP devices namely, Printers, Routers, Switches and Access Points.

     

    There are two methods through which these devices can be scanned in the application,

    Note: Please note that ServiceDesk Plus does not scan other IP devices like Firewall, Hubs, IP Telephones and so on.

     

    Ports and Credentials to perform device scan

     

     

    Communication Protocol

     

    Login Credentials

     

    Port

     

    Service Performed

     

    SNMP (Simple Network Management Protocol)

     

    SNMP Credentials

     

    161

     

    Fetches and Identifies the IP devices.

     

    SSH (Secure Shell)

     

    SSH Credentials

     

    22

     

    Fetches additional information on Routers and Switches.

     

    Click here to know more on ports used for scan.

     

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