Windows Domain Scan
You can configure and scan all the available Windows
Workstations and Servers in your domain network using ManageEngine
ServiceDesk Plus. When you set up the ServiceDesk
Plus application and start it for the first time, the application automatically
discovers all the available Windows domain in your network.
To discover workstations in a domain,
Select a Domain
and enter the domain controller and login credentials for the domain controller.
Select the Organizational
Units (OUs) from the list.
The workstations in
the OUs are retrieved, enumerated and scanned (ten workstations are scanned
The machines in the
specified domain then is Pinged.
If the machine responds
to the ping, scan the inventories
(hardware/software information) in the machine using Agent or Agentless
The Windows Domain Scan page can be access in two ways,
a. Quick Actions drop down
b. Admin Tab
Quick Actions drop down
The Quick Actions drop down is a quick navigator to
instantly access the Domain List page.
tab in the header pane to open the configuration wizard page.
Domain Scan icon under Discovery.
The Domain list view page opens where you can add, edit, delete and scan
Add a New Domain
If you find that there are some domains that are missing in the list,
then you can add those domains manually.
New Domain link.
Enter the Domain
Name. The name should be unique to identify the domain and is a
mandatory field. Say, Acme.
If you want the domains
to be displayed in the login screen when Active directory Authentication
is enabled, select the check box beside Public
Domain. Else un-check the Public Domain check box to list the domain
as Private Domain.
Enter the Domain
Controller name for the Active Directory Server. The organizational
units are listed only if the domain controller name is provided.
Specify the Login Credentials
for the domain controller in Username
and Password fields.
If you wish to add any
description for the domain, enter
it in the Description text box.
Click Save. The
domain is listed in the domain list view page.
Click Save and Scan
now button to save and scan the domain immediately. Clicking on
Cancel button takes you back to
the list view.
For the workstation scan to execute successfully the following things
need to be true:
a. WMI should be enabled in the workstation where the Asset Explorer
server is running.
b. COM/DCOM service should be switched on in all the workstations belonging
to the windows domain.
Scanning a Domain
Domain icon of the domain to be scanned from the
Domain list view page.
Choose the Organizational
Units for which you want to import the workstations by enabling
the check box.
Select the Site
to associate the scanned workstations from the Choose
Site option. This option is available only if the sites is specified
Scanning button to start the scanning process.
You will get the complete report of the scan listing
the total number of scanned workstations, successful scanned workstations
and the number of failed workstation list.
Editing a Domain
icon beside the Domain Name you wish to edit.
In the Edit Domain
form, you can modify the name of the domain, login name, password, and
description of the domain.
Click Save to
save the changes performed. Click Save
and Scan now button to save and scan the domain immediately. At
any point, if you wish to cancel the operation that you are performing,
Deleting a Domain
icon beside the Domain Name you wish to delete.
A dialog box confirming the delete operation appears.
Click OK to proceed
with the deletion. The domain gets deleted from the list. If you do not
wish to delete the domain, then click Cancel.