Configure Organization Details
You can configure your organization's details in the ServiceDesk Plus
application. This information will be used in various cases. To configure
your organization's details
Login to the ServiceDesk
Plus application using the user name and password of an admin user.
Click the Admin
tab in the header pane.
In the Helpdesk
block, click the Organization icon. The Organization
Details form is displayed.
Enter the Name
of your organization. You cannot leave the name field empty. The other
fields can be empty. But if you have the required information, then enter
them as explained in the following steps.
field can contain information about what your organization specializes.
The next block collects
the address of your organization. Enter the address details in
the relevant fields, such as address, city, postal code, state, and country.
If you have a common
contact e-mail ID, then enter the same in the E-mail
Enter the phone and fax
number, and the URL of your company's web site.
You can import the company
logo and use that in places where the organization details are being used.
Click Import Image
button beside the Company Logo field.
Click the Browse
button and choose the image file from the file chooser window and click
By default, the Use
this image check box is enabled. If you do not wish to use this image,
then disable the check box.
At a later time, if you wish to edit the information that you entered
now, you can do so by following the same procedure explained above.