You can localize your personalization such as display language, time
zone and so on, as well as change your login password using this option.
Apart from the option of changing password from the user management configurations,
you can also change your individual password.
Log in to the ServiceDesk
Plus application using your user name and password.
Click the Personalize
link available at the top right corner of the page. This opens Personalize
page which has two tabs which are, Personalize
and Change Password as
The personalize tab consists of display language, time zone, data format,
time format and e-mail signature.
Select the language of your choice from the Choose
box. The selected language will be you default display language in the
application. All the data will be displayed in the language selected by
Since the organizations can be situated in various sites; every site
has its particular time zone. Select the time zone of the site of your
organization from the Select Time Zone
combo box. The date and time will be set according to the selected time
Select the format of the date such as, Tue 16 Sep 2008, from the Set
Date Format combo box. Similarly you
can also set the time format from Set Time Format
combo box. The selected date
and time format will be displayed where ever date/time is considered
For Example: While creating
a request, the request created on and due by time will be displayed in
the selected date
and time format corresponding to the selected time zone. The same can
be viewed under Problem, Change, Solution and Purchase modules.
Click the Change Password tab in the personalize page. This displays the Change Password form.
your old password in the Current Password
Enter your new password
in the New Password field.
In the Confirm
New Password, enter the new password again.