ServiceDesk Plus

    Change Web Server Port

     



     

    Change Web Server Port on Windows

    Follow the steps given below to change the web server port where the ServiceDesk Plus server will be running:

    1. Go to <ServiceDesk>\bin directory.

    2. Execute the file changeWebServerPort.bat at command prompt as shown below:

    C:\[ServiceDesk Plus Home]\bin>changeWebServerPort.bat <new port number> <http or https>

    1. The web server port will be reset to the new port number that you have specified.

      • HTTPS - To start the ServiceDesk Plus server in HTTPS mode.

      • HTTP  - To start the ServiceDesk Plus server in HTTP mode. By default, executing the file as changeWebServerPort.bat <new port number> will start the server in HTTP mode.

    2. f the port number is occupied, you will be prompted to enter a different port number. If you do not wish to enter a different port number then press N on your keyboard to exit the application. Else press Y and enter a different port number that is unoccupied.

    This change will be effected only when you restart the server. To connect to the ServiceDesk Plus server after restarting, the new port number must be used.

     

     

    Change Web Server Port on Linux

    Follow the steps given below to change the web server port where the ServiceDesk Plus server will be running:

    1. Go to <ServiceDesk>/bin directory.

    2. Execute the file changeWebServerPort.sh at command prompt as shown below,

    $ sh changeWebServerPort.sh <new port number> <http or https>

    1. The web server port will be reset to the new port number that you have specified.

      • HTTPS - To start ServiceDesk Plus server in HTTPS mode.

      • HTTP  - To start ServiceDesk Plus server in HTTP mode. By default, executing the file as changeWebServerPort.bat <new port number> will start the server in HTTP mode.

    2. If the port number is occupied, you will be prompted to enter a different port number. If you do not wish to enter a different port number then press N on your keyboard to exit the application. Else press Y and enter a different port number that is unoccupied.

    This change will be effected only when you restart the server. To connect to the ServiceDesk Plus server after restarting, the new port number must be used.

     

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