ServiceDesk Plus

    System Requirements

     

    Hardware

    The following table lists the hardware installation according to the number of Technician Login.

    Technician Login

    No of Nodes

    Processor Type

    Processor Speed

    RAM

    Free Hard Disk

    5-20

    50-200

     
     

    Multi Core Processor

    1.7 GHz

    2GB

    20GB

    20-50

    200-500

    3.4 GHz

    4GB

    40GB

    50-200

    500-5000

    2*3.4 GHz

    8GB

    80GB

    Above 200

    5000-20000

    4*3.4 GHz

    8GB

    120GB

    Note: Though we support both 32-bit and 64-bit installations, it is recommended to go for the 64-bit installation for better performance.

    Operating System

    Windows

    • Windows Server 2012.

    • Windows Server 2008.

    • Windows 8.

    • Windows 7.

    Linux

    • RHEL 7.2 and above.

    • Ubuntu 10.0 and above.

     

    Supported Database

    • Postgre SQL 9.2.4
    • MySQL 4.1.18 [InnoDB]

    • MySQL 5.1.50 [InnoDB]
    • MS SQL 2005, 2008, 2012 and their express editions.

     

    Supported Browsers

    • Internet Explorer: v9,  v10 and v11.

    • Firefox: v3.6 upto v45.0 and above.

    • Google Chrome: upto v 49.0 and above.

     

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