Shutdown ServiceDesk Plus Server
Click Start -> Programs -> ManageEngine ServiceDesk Plus -> Shutdown ServiceDesk. A confirmation message is displayed.
Click OK to proceed with the shutdown.
Alternatively, right-click on the system tray icon and select Shut down Server. A confirmation message is displayed. Click OK to shut down ServiceDesk Plus.
Execute shutdown.sh file from the bin directory as given below,
sh shutdown.sh -S