ServiceDesk Plus

    Send Notifications


    To send notifications specific to the problem to the CAB members, technicians or to any concerned person then,

    1. Click the Problems tab in the header pane. This opens the problem list view page.

    2. Click the title of the problem to which the notification has to be sent. This opens the problem details page.

    3. Click the Actions combo box and select the Send Notification link. This opens the Send Notification page.

    4. Specify the To and CC address in the given text field.

    5. Specify the Subject of the notification in the given text field.

    6. Specify relevant information about the notification in the Description field.

    7. Send the notification.


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