While creating your login details in the ServiceDesk Plus application, your profile would have some default information. This information would appear in My Details tab in Self Service Portal. But you can view My Details tab only if the Administrator has enabled the settings to View your profile in Self Service Portal Settings.
The My Details tab consists of information like your Name, Employee ID, E-mail ID, Phone and Mobile numbers, Department Name and Job Title. You have the freedom to edit your profile and keep it updated with the latest changes.
NOTE: You can update your details only if the administrator has enabled the settings to Edit your profile in Self Service Portal Settings.