ServiceDesk Plus

    View Survey Results

     

    Once the requester completes the survey, the administrator and the requester who took the survey can view the survey results.

     

    To view the survey results,

    1. Click the Requests tab in the header pane.

    2. In the Requests List view select the My Closed Requests filter.

    3. Click the Subject link for which you want to view the survey results.

    4. Click View Survey Results link under the Actions drop-down menu. The survey results open in a popup window.

    5. Once you have viewed the results, click the Close button.

     

    NOTE:

    1. The View Survey Results link would appear only if you had taken the survey.

    2. Once the survey is submitted, the response cannot be changed.

     

     

     

     

     

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