ServiceDesk Plus

    View Requester Details

     

    Apart from viewing your details in My Details tab, you can view the details of the requesters from your Department or Site. You can view the details of the requester such as the Requesters Name, Employee ID, Department and Site to which the requester belongs, Designation, E-mail ID, Phone and Mobile number of the requester.

     

    NOTE: You can view details of other requesters only if you have the permission to view the requests raised for your Department or Site.

     

    To view Requester details,

    1. Click the Requests tab in the header pane.

    2. Click the Subject link of the request.

    3. Click the Requester Name link in the Requester Details block. The Requester details open in a popup window.

    4. Close the window on viewing the details.

     

     

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