ServiceDesk Plus

    Browse Solutions by Topic

     

    If you want to search for solutions under a specific topic like Hardware or Printer, then you can limit your view by browsing solutions by topics.

     

    To browse for solutions under a topic,

    1. Click the Solutions tab in the header pane. This opens the Solutions list view page.

    2. Hover over Browse by Topics drop-down link. The list of all the topics and their sub topics opens in a popup.

    3. To view all the sub topics, click >>Show All link. This lists out the topics and sub topics in a logical manner.

    4. Click a topic or sub topic to view the solutions under it.

     

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