OpManager Integration with ServiceDesk Plus

Monitor Networks and Servers. Proactively Prevent Network Outages.
 

    Automatically Convert Network Alarms into Tickets. Restore Services Sooner.

  • Convert network alarms from OpManager into tickets in ServiceDesk Plus, with a simple email trigger or API level integration.
  • Notify your IT help desk technicians of any network outages, alarms, and subsequent ticket creation in ServiceDesk Plus.
  • Automate the process of categorizing, prioritizing, and assigning tickets to technicians based on predefined error conditions.
  • When the outage is resolved, automatically close incidents created in ServiceDesk Plus.
  • If you haven't downloaded OpManager yet, you can do it here.
 

Monitor Networks and Servers. Proactively Prevent Network Outages.

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