The upside of having an asset management system is that it offers a holistic view of your assets, which helps you:
In this context, ITAM plays a crucial role in guiding companies to inventory their asset estate, eliminate assets that are prone to breakdowns, proactively address issues and improve efficiency. ITAM software enable the help achieve the above benefits through out of the box features, and automations and make managing assets easy at every stage of the asset life cycle. For example, barcode scanning, periodic network scanning, and other automations simplify the task of tracking and updating IT asset inventory, giving you a real-time view of all your assets in a single dashboard.
Effective ITAM software provides an accurate account of IT assets and non-IT assets, and helps you make informed decisions. Usually a sound asset management system has capabilities like:
One of the biggest applications of asset management software is in IT help desks. Most companies employ a small team to manage their IT help desk, and it's very common for help desks to receive requests on asset allocation or software upgrades. These types of requests usually require constant tracking of assets and asset relationships.
With built-in asset management capabilities, our IT help desk software ServiceDesk Plus provides IT technicians with the status, allocation, history, and utilization of all IT and non-IT assets. Having all that information in one place makes it easy to look up an asset or pull up a software audit report.