Software Asset Management

Get the Right Perspective of Your Software
 
software asset management

Software inventory management in ServiceDesk Plus

    Manage Your Software Assets in One Place, and Make the Right IT Decisions.

  • Scan your workstations that are scattered across different sites to discover and import all the installed software automatically.
  • Get a single list view of each software, capturing critical details like the number of purchases vs. installations, workstations running the software, and the software manufacturer's profile.
  • Classify software as managed, shareware, freeware, prohibited, and categorize them for efficient tracking and management.
  • Get a complete history of when the software was installed or uninstalled, past users of the software, and workstations that ran the software.

Manage Software Licenses with Ease. Be Audit Ready.

  • Allocate license types as individual, enterprise, OEM, concurrent, and volume license to all managed software.
  • Keep track of license expiration dates and be notified in advance so you can reduce license management risks.
  • Create license agreements with various vendors and associate multiple software licenses to software license agreements anytime.
  • Scan your workstations periodically to detect license violations and unauthorized software installation and sail through audits with ease.
Software license tracking

Software license management

 
Manage service packs

Manage service packs in ServiceDesk Plus

Track Software Usage. Stay Compliant.

  • Plan your future purchases wisely by gaining information on the frequently used, rarely used, and occasionally used software via software metering.
  • Track overlicensed, underlicensed, and compliant software using the software dashboard to ensure license compliance.
  • Ensure that your software is bug-free and updated by managing service packs such as hotfixes, security updates, and software updates from a centralized location.
  • Create software reports, automatically schedule them, and share them in desired formats across your enterprise for analysis and better decision making.
 
What customers say about ServiceDesk Plus
What Customers Say
The asset management piece is probably the most important part of ServiceDesk Plus and the most helpful part of the tool. I would say that the asset management module has provided the biggest added value to the business.
Nicholas P. Arispe
system administrator, Radiology Associates
 

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