August 24, 2017
Session 1: 10:30am - 11:30am BST | Session 2: 10:30am - 11:30am PDT
IT help desks continuously generate enormous amounts of data. Using advanced data analytics, admins can generate valuable reports that provide insights on various IT service delivery pitfalls and their sources. In this webinar, we will discuss seven reports every IT team can create, without any data mining expertise, to get a complete view of their IT.
Find answers to all your burning IT questions, such as:
What you'll learn:
Who should attend:
All attendees will get a free copy of the white paper
"The handbook of essential IT service desk metrics."