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How to integrate ServiceDesk Plus with Endpoint Central (formerly Desktop Central)
Go to Admin > Apps & Add-ons > Integrations > ManageEngine > UEM Products > Settings and select Endpoint Central (formerly Desktop Central).
Provide the Endpoint Central (formerly Desktop Central) server name and port number. Generate the "API key" from Endpoint Central (formerly Desktop Central).
Generate the "API key" from Endpoint Central (formerly Desktop Central). Click "Test Connection" and Save.
Log in to Endpoint Central (formerly Desktop Central). Go to Admin --> Integrations --> ServiceDesk Plus settings --> Select ServiceDesk Plus.
Provide the ServiceDesk Plus server name, port number, and protocol information. Generate the "API key" from ServiceDesk Plus and save.
Select the features to be integrated with ServiceDesk Plus.
ServiceDesk Plus is now integrated with Endpoint Central (formerly Desktop Central).