How to integrate ServiceDesk Plus with Endpoint Central (formerly Desktop Central)

  • Go to Admin > Apps & Add-ons > Integrations > ManageEngine > UEM Products > Settings and select Endpoint Central (formerly Desktop Central).
  • Provide the Endpoint Central (formerly Desktop Central) server name and port number. Generate the "API key" from Endpoint Central (formerly Desktop Central).
  • Generate the "API key" from Endpoint Central (formerly Desktop Central). Click "Test Connection" and Save.
  • Log in to Endpoint Central (formerly Desktop Central). Go to Admin --> Integrations --> ServiceDesk Plus settings --> Select ServiceDesk Plus.
  • Provide the ServiceDesk Plus server name, port number, and protocol information. Generate the "API key" from ServiceDesk Plus and save.
  • Select the features to be integrated with ServiceDesk Plus.
  • ServiceDesk Plus is now integrated with Endpoint Central (formerly Desktop Central).
Resources for further reading

Resources for further reading