Map relationships across your IT environment, understand service impact instantly, and streamline ITSM operations with a unified CMDB.
Know what lies at every corner of your IT environment with automated scanning techniques like Windows domain scan, script scan, and agent-based scan.
Tailor the details of your IT infrastructure components and the nature of dependencies between them based on your business needs.
Capture the interdependencies within your IT infrastructure on a drag-and-drop canvas and gain better clarity to fast-track decisions.
Simplify access to service context with a unified inventory of CIs, their dependencies, associations, and more.
Visualize service-specific segments in your organization, the suppporting IT components, and gain service context from a single pane of glass.
Say goodbye to guesswork and record the changes to your CIs systematically to improve impact analysis and decision-making.
Benefit from enriched context by linking CIs to incidents, problems, changes, releases, and contracts to streamline service efforts.
Track the downtime of your CIs to smoothly roll out changes in your IT environment.
Lay the groundwork for an accurate CMDB by outlining and enforcing policies while capturing CMDB details.
Whether analyzing service impact or flagging data quality concerns, an autonomous AI taskforce helps expedite CMDB operations.
Gauge the health of your CMDB using visual dashboards and derive context-rich insights from a single pane of glass.
Connect with ManageEngine and third-party full-stack observability solutions and sync CIs and their dependencies to keep your CMDB up to date.
Spot incidents early, resolve them faster, and build resilience with intelligent automations, powerful workflows, and more.
Analyze, pinpoint, and eliminate the root cause of repeat incidents and and maximize business uptime.
Predict change risks intelligently and govern them with visual workflows while avoiding collisions to enhance change success rates.
Employ cradle-to-grave IT asset management workflows, track software license compliance, perform IT asset audits, and more from a single window.
See all your IT and business services in one place and render a consumer-grade experience for your employees.
Execute complex IT projects smoothly by breaking them down into milestones and tasks while linking them to changes and releases.
Roll out IT releases with confidence—use visual workflows, involve the right stakeholders, and connect changes and projects.
Get a bird's-eye view of the physical spaces in your campus, track details, link requests, and book rooms to facilitate services.
Benefit from enriched context with a unified, comprehensive view of your IT infrastructure and its underlying dependencies.
From RAG-enabled summaries to GenAI-powered generation, put the right knowledge within reach across every touch point.
Extend proven best practices beyond IT by bringing enterprise service teams into a single console.