ITSM analytics crash course: 7 reports that can help you connect the dots in your IT support
IT help desks continuously generate enormous amounts of data. Using advanced data analytics, admins can generate valuable reports that provide insights on various IT service delivery pitfalls and their sources. In this webinar, we will discuss seven reports every IT team can create, without any data mining expertise, to get a complete view of their IT.
Find answers to all your burning IT questions, such as: