Unlock a potential ROI of 352% on your ITSM investments
ServiceDesk Plus enables businesses to excel in help desk management.
Get a first-hand account from our customers on what they like about ServiceDesk Plus.
Minimize risks to IT releases by looping in the right stakeholders, automating workflows, linking changes and projects, and more.
Manage assets from procurement to disposal, loan and replenish assets, track software license compliance, and more from a single console.
Ensure swift resolution of incidents by setting deadlines, looping in experts, automating ticket governance processes, and more.
Track and manage physical spaces in your organizations by capturing fine-grained details, associating requests, allocating assets, and more.
Shine the spotlight on various business and IT services to ensure smooth service delivery.
Investigate the root cause of issues to address frequently recurring incidents and maximize business uptime.
Visualize your IT infrastructure and manage disruptions by mapping configuration items to their associated service dependencies.
Facilitate and track the progress of projects in tandem with changes and releases visually, manage resources effectively, map the dependencies of tasks, and more.
Systematize organization-wide changes by using change workflows, roping in change stakeholders, scheduling change windows, and more.
Facilitate enterprise-wide collaboration by unifying business and IT services on a central platform to streamline the delivery of business functions.
Harness the dexterous capabilities of Zia, our AI-based assistant, to automate help desk functions intelligently.
Visually map entire processes on a user-friendly graphical canvas to streamline service delivery.
Access your help desk across different business applications like Microsoft Teams, Calendar, and Outlook by integrating ServiceDesk Plus with the Microsoft ecosystem.
Gain detailed insights by tracking key ITSM metrics graphically to make well-informed business decisions.
Deliver last mile customization with our no-code and low-code solutions to suit your business requirements.