The Masterclass sessions will be conducted live on every fourth week of the month. You can find the complete schedule below.

Hack your service desk for the new normal

Hack your service desk for the new normal

Will there be MS Teams commands for Technicians in the future to submit requests from chats
How can users approve requests from MS Teams?
Are there any plans to integrate SAP with ServiceDesk Plus?
Can we use page script in Problem and Change pages?
Is it possible to create a bot within ServiceDesk Plus using Deluge scripts?

Build a high velocity incident response tool chain

Nov 30

Learn to build last-mile customizations in ServiceDesk Plus using Deluge

You can access our previous sessions here:

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    Run your IT like a business: Developing an analytical approach to service management

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    Building an effective IT asset management strategy with ServiceDesk Plus

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    Implementing an effective change management process with ServiceDesk Plus

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    Setting up a service catalog for your remote workforce with ServiceDesk Plus

  •  

    Managing major incidents with ServiceDesk Plus

Meet our speaker