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Info-Tech Research Group's 2017 Mid-Market Service Desk Vendor Landscape report

ServiceDesk Plus has been named a champion in Info-Tech Research Group's 2017 Mid-Market Service Desk Vendor Landscape report. This report is designed to help organizations select a mid-market service desk solution by providing a list of the top vendors. For each vendor, the report details their strengths and challenges, as well as their "Value Score." Vendors are evaluated based on multiple factors, such as their reach, viability, features, and the usability of their offerings.

This report is intended to give readers:

Info tech research report

We recommend that you read this report to better understand the industry trends and identify the software that is most appropriate for your IT scenario.

Info-Tech Research Group Vendor Landscape reports recognize outstanding vendors in the technology marketplace. Assessing vendors by the strength of their offering and their strategy for the enterprise, Info-Tech Research Group Vendor Landscapes pay tribute to the contribution of exceptional vendors in a particular category.

About Info-Tech Research Group

With a paid membership of over 30,000 members worldwide, Info-Tech Research Group ( is the global leader in providing tactical, practical Information Technology research and analysis. Info-Tech Research Group has an eighteen-year history of delivering quality research and is North America's fastest growing full-service IT analyst firm.

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