On top of the fall festivities just around the corner, we’ve got even more for you to celebrate. Last month I shared that ServiceDesk Plus' newest version would be released soon with some cool new features. I'm excited to let you know that the version is out now and available for our on-premises users as well. Experience robust release management capabilities, use the graphical workflow builder to define release strategies, configure automations, and more. This latest version also comes packed with a host of enhancements.
ServiceDesk Plus has collaborated with TeamViewer to bring you an integration that is sure to help you and your team resolve tickets more efficiently with quick initiation of remote sessions. Your techs can now provide real-time remote support from the service desk. Find out more about the integration here.