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Follow the steps given below to take a back up of the ManageEngine SupportCenter Plus data:
The back up file will be created in the <SupportCenter>\backup directory. The file name for the back up file will be of the pattern BackUp_monthdate_year_hr_min.data. An example of the back up file name: BackUp_May20_2005_23_15.data
To restore the back up data
restoreData.bat <backup file name>
The back up file name has to be the .data file from which you wish to restore the data. This will restore the data from the back up file.
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Note: The SupportCenter Plus server needs to be shut down before you restore the data. |
Follow the steps given below to take a back up of the ManageEngine SupportCenter Plus data:
$ sh backUpData.sh
The back up file will be created in the <SupportCenter>/backup directory. The file name for the back up file will be of the pattern BackUp_monthdate_year_hr_min.data. An example of the back up file name: BackUp_May20_2005_23_15.data
To restore the back up data
$ sh restoreData.sh <backup file name>
The back up file name has to be the .data file from which you wish to restore the data. This will restore the data from the back up file.
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Note: The SupportCenter Plus server needs to be shut down before you restore the data. |
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