Deleting a Solution
To delete a specific solution
- Login to SupportCenter Plus with your user name and password.
- Click the Solutions tab in the header pane. The solutions
home page has the topics listed in the top band, Most Popular Solutions,
and Most Recent Solutions just below it. The most popular solutions
block lists the solutions with the most number of views in the descending
order, that is, the most popular solution on top. The most recent solutions
block lists the solutions that have been added recently with the most recent
appearing on the top.
- Click the topic in which the solution you wish to delete
is available. All the solutions available under that topic are listed. Alternatively,
you can also search for the solution using the Search
in Solutions feature.
- Click the Delete link available beside the solution
title name. A confirmation dialog opens.
- To continue deleting, click OK; or else, click Cancel.
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