Viewing all Replies
The customer support team sends notifications to you during the course of solving
the issue submitted. Your responses to the support reps will also be displayed
as threads / conversation. You can view these conversations from your own login
view.
- Log in to the SupportCenter Plus application using your user
name and password.
- Click the Requests tab in the header pane.
- Click the Title of the request for which you wish
to check the conversations.
- In the View Request page, the various mails between
you and the support rep in-charge will be displayed under the head Conversations.
SupportCenterPlus - Help Desk and Asset Management Software
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