Configuring Product Types
Each product can be categorized into a specific product type. This is the high-level
categorization for the assets that are bought. For example, Adobe Photoshop
or Macromedia Flash can be categorized under the product type Software, while
HP Inkjet Printer can be categorized under the product type Printer. In general,
product type is a parent category under which you can group each of the specific
products that you have in store for sale.
To open the product type configuration page
- Log in to the SupportCenter Plus application using the user
name and password of an admin user.
- Click the Admin tab in the header pane.
- In the Asset Management block, click the Product
Types icon
. The next page displays the available list of product types. You
can add, edit, or delete product types.
Add Product Types
To add product types
- In the Product Types List page, click Add New Product
Type link available at the top right corner.
- In the Add Product Type form, enter the Product
Type Name. This name needs to be unique and this field cannot be blank.
- If required, add relevant Description for the product
type.
- Click Save.
If you want to add more than one product type, then instead of clicking
Save, click Save and add new button. This adds the new product
type and reopens the add product type form after displaying a message
that the a new product type is added.
At any point, if you decide not to add the new product type, then click
Cancel to get back to the product type list. Clicking the View
List link on the top right corner of the add product type form will
also take you to the product type list view.
Edit Product Type
To edit an existing product type
- In the Product Types List page, click the edit icon
beside the Product Type Name
that you wish to edit.
- In the Edit Product Type form, you can edit the product
type name and the description.
- Click Save. At any point, if you wish to cancel the
operation that you are performing, click Cancel.
Even while editing a product type, if you wish to add new product type,
then click Save and add new button instead of clicking Save
button after making the changes.
Delete Product Types
To delete a product type
- In the Product Types List page, click the delete icon
beside the Product Type
Name that you wish to delete. A confirmation dialog is opened.
- Click OK to proceed with the deletion. If you do not
want to delete the product type, then click Cancel.
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