Searching Solutions
From the request, you can search for solutions that might help you solve
the issue described in the request.
To search for solutions
- Log in to SupportCenter Plus using your user name and password.
- Click the Requests tab in the header pane.
- Click the request Title for which you need to look
up the solution.
- In the View Request page, click the Resolution
tab.
- Click the link Look up for resolution from solutions database.
Alternatively, you can also click the Search Solutions link in the
Tasks block on the right side.
- In the Search Solutions page, provide a search string
in the Search field and click Search or press Enter.
The solutions that match the search string are displayed.
SupportCenterPlus - Help Desk and Asset Management Software
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