Deleting Requests
You may receive lots of mails of which some may not qualify as requests
at all and hence need to be removed from the SupportCenter Plus application
completely. In such cases, you can delete those individual requests in
the view request page or select a group of requests in the list view page
and delete them together.
To delete individual requests
- Log in to the SupportCenter Plus application using your user
name and password.
- Click the Request tab in the header pane.
- Click the Title of the request that you want to delete
in the requests list view page.
- In the View Request page, on the right-side Tasks
block, under the Actions, click the Delete this Request link.
A confirmation dialog pops up.
- Click OK to proceed deleting. Click Cancel
to abort deletion.
To delete more than one request at a time
- In the requests list view page, select the check boxes in
the row of the request that you wish to delete.
- Click the Delete button. A confirmation dialog pops
up.
- Click OK to proceed deleting. Click Cancel
to abort deletion.
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