Configuring Organization Details
You can configure your organization's details in the SupportCenter Plus application.
This information will be used in various cases. To configure your organization's
details
- Login to the SupportCenter Plus application using the user
name and password of an admin user.
- Click the Admin tab in the header pane.
- In the Helpdesk block, click the Organization
icon
. The Organization
Details form is displayed.
- Enter the Name of your organization. You cannot leave
the name field empty. The other fields can be empty. But if you have the required
information, then enter them as explained in the following steps.
- The description field can contain information about
what your organization specializes.
- The next block collects the address of your organization.
Enter the address details in the relevant fields, such as address, city, postal
code, state, and country.
- If you have a common contact e-mail ID, then enter the same
in the E-mail ID field.
- Enter the phone and fax number, and the URL of your company's
web site.
- You can import the company logo and use that in places where
the organization details are being used.
- Click Import Image button beside the Company Logo
field.
- Click the Browse button and choose the image file
from the file chooser window and click Open.
- Click Import.
- By default, the Use this image check box is enabled.
If you do not wish to use this image, then disable the check box.
- Click Save.
At a later time, if you wish to edit the information that you entered
now, you can do so by following the same procedure explained above.
SupportCenterPlus - Help Desk and Asset Management Software
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