Searching Requests

 

ManageEngine SupportCenter Plus gives you an option to search for requests using a keyword search. All requests that match the keyword that you have provided in the search will be displayed.

 

You can do a column-wise search of the requests. To perform a column-wise search

  1. Click the search iconSearch Iconat the end of the request list view headers. This opens the search field just below every column that is visible in the list view.
  2. Enter the search key in field under the column of your choice.
  3. Click Go. The search results matching the search string(s) are displayed.

Note: The search would return the results for any of the text fields of the request. You will not be able to search for a request based on any of the date fields of the request.



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