Search in Solutions

 

ManageEngine SupportCenter Plus allows you to search for solutions using its Search in Solutions option.

 

To search for solutions

  1. Log in to the SupportCenter Plus application using your user name and password.
  2. In the search block, choose Solutions from the Search in combo box.
  3. In the Enter Keyword field, type in your search string.
  4. Click Go or press the Enter key in your keyboard. The search results display all the solutions that match the search string.

If you were in the solutions page, then the Search in combo box will have Solutions selected by default. It is just enough if you type in your search string and click Go. Alternatively, you can also enter the key word in the search field available in the solutions home that you arrive at on clicking the Solutions tab.



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