Dashboard

 

SupportCenter Plus login home displays a dashboard with information on the request summary of the requests assigned to the user who has logged in. In the case of contacts, the dashboard displays information regarding the requests that have been raised by them. For more information on the contact login home dashboard, refer to the Self Service Portal help.

 

In the support rep / administrator login of SupportCenter Plus, the dashboard displays the following information:

  1. Number of overdue requests that are assigned to the user.
  2. Number of requests that are due for that day.
  3. Number of open requests that are assigned to him/her.

Login Dashboard

Clicking these links will open the corresponding list view.



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