Searching Contacts

 

To search contacts

  1. Log in to the SupportCenter Plus application with your user name and password.
  2. Click the Contacts tab in the header pane.
  3. In All Contacts view, click the alphabet with which the name of the contact starts. This lists the contacts whose name starts with that alphabet.
    requester list

Alternatively, you can also search contacts from the Search available on the left menu in the other pages of the application.

  1. From the Search in combo box, select Contacts.
  2. Type your search string in the Enter Keyword text field.
  3. Click Go or press Enter. The contact names that match the search string are listed in a separate pop-up window.

Another option to search contacts will be using the column-wise search option. To perform a column-wise search

  1. Click the search iconSearch Iconat the end of the contact list view headers. This opens the search field just below every column that is visible in the list view.
  2. Enter the search key in field under the column of your choice. You can enter keywords in more than one column to perform a combined column search.
  3. Click Go. The search results matching the search string(s) are displayed.


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