Viewing Contact Details
When attending to a request, you may want to get in touch with the contact to
get additional information. To view the contact's details
- Log in to the SupportCenter
Plus application using your user name and password.
- Click the Request
tab in the header pane.
- Click the Title
of a request.
- The View Request
page opens. In the Contact Details block, click the Contact
Name link. View Contact Details pops up where you can view
details, such as name, designation, employee ID, department to which the
requester belongs, e-mail ID, and phone and mobile numbers. Alternatively,
you can also click the View Contact Details link available in
the tasks block on the right side.

- Once you have finished
viewing the details, click the Close link available at the top
right corner of the pop-up.
SupportCenterPlus - Help Desk and Asset Management Software
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