Forward the Request
To forward a request
- Log in to the SupportCenter Plus application using your user
name and password.
- Click the Request tab in the header pane.
- Click the Title of the request in the requests list
page.
- In the View Request page, click Forward button
just below the Request Description or Forward the Request link
on the right-side Tasks block, under Notify. This opens the
Forward Request form.

- Enter the e-mail ID of the person to whom you wish to forward
the request in the To field. You can also mark a copy of the forward
to others. To do this, enter their e-mail IDs in the CC field.
- Edit the Subject and Description of the e-mail.
- Click Attach a File button to add files as attachments
to the mail.
- Click Send. An e-mail is sent to all those whose e-mail
ID is mentioned in the To and CC field.
SupportCenterPlus - Help Desk and Asset Management Software
Copyright © 2005, AdventNet Inc. All Rights Reserved.