SupportCenter Plus is a 100% web-based Customer Support and Service Solution. It offers an integrated solution to manage customer case tracking, contacts, Service Level Agreements, and knowledge base at an affordable price. It helps you resolve customer issues quickly by offering a self-service portal matching customers' needs.

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  • Integrate SupportCenter Plus to your website support tab.
  • Reduce incoming support load by allowing your customers to submit and track their requests with the self-service portal.
  • Search knowledge base for existing solutions.
  • Let your customers know which Support Rep is available online and get instant support.
  • Distribute requests efficiently with Queues
  • Get clear insights with Global Views
  • Business Rules for better Management
  • Custom Reports
  • Announcement Board
  • HTML editors for Solutions and Notifications
  • Search, sort, and customize List Views
  • Track product details with the product catalog
  • 100% Web-based Customer Support Solution.
  • Self-service portal
  • Customer Case Tracking
  • Contact Management
  • Searchable Knowledge Management Solution
  • Comprehensive SLA Management
  • Product Catalog
  • Online Support Rep Status
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