SupportCenter Plus

    Product Types

    Products purchased by the account can be categorized into specific product types. Product Type is a parent category under which you can group the purchased products. Say, Adobe Photoshop and Macromedia Flash can be categorized under the product type as Software, while HP Inkjet Printer can be categorized under the product type Printer.


    To open the product type configuration page,

    1. Click the Admin tab in the header pane.

    2. Click Product Type icon product-types-adminunder the Account Settings block. The list of available product types are displayed. From this page, you can add, edit and delete product types.


    Add Product Types

    1. Click Add New Product Type link.  

    2. In the Add Product Type form, enter the Product Type Name. The name should be unique and is a mandatory field.

    3. If required, enter relevant Description for the product type.

    4. Click Save.


    Edit Product Type

    1. Click the Edit icon edit-icon-oldbeside the Product Type Name you wish to edit.

    2. In the Edit Product Type form, you can edit the product type name and the description.

    3. Click Save. At any point, if you wish to cancel the operation that you are performing, click Cancel.


    Delete Product Type

    1. Click the Delete icondeleteiconbeside the Product Type Name you wish to delete. A confirmation dialog is opened.

    2. Click Ok to proceed with the delete operation. The Product Type is deleted from the list. If you do not want to delete the product type, then click Cancel.


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