SupportCenter Plus

    Contact Field Permissions


    With Contact Field Permission, you can customize the request form for the contact login. You can select specific fields that can be set and viewed by the contact while raising a new request. The fields in Contact Field Permission includes the request field parameters and the additional fields configured in the application. To select the fields, enable the check box beside them.






    Please note that the selected fields appear in the Contact View of the Request Template. It is recommended to first select the field permission and then customize the request template.



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