SupportCenter Plus

    Windows Domains

    You can configure the Windows Domains available in your network using ManageEngine SupportCenter Plus. When you set up the SupportCenter Plus application and start it for the first time, the application will scan your network and identify all the available Windows domain in your network.


    To view the discovered domains,

    1. Click the Admin tab in the header pane to open the configuration wizard page.

    2. Click the Windows Domains iconadmin_domainscanicon in the Users and Related Settings block. The resulting page displays the discovered list of Windows domains. You can add, edit and delete domains.

    If you find that there are some domains that are missing in the list, then you can add those domains manually also.



    Add Domains


    To add a new Windows domain,

    1. Click the Add New Domain link.

    2. Enter the Domain Name. The name has to be unique and is mandatory field.

    3. If you want the domains to be displayed in the login screen when Active directory Authentication is enabled  then, select the check box beside Public Domain.  

    4. Enter the Domain Controller name for the Active Directory Server.

    5. Enter the Login Credentials for the domain controller in Username and Password fields.

    6. If you wish to add any description for the domain, enter it in the Description text box.

    7. Click Save.



    Edit Domains

    1. Click the Edit icon edit-icon-oldbeside the Domain Name you wish to edit.

    2. In the Edit Domain form, you can modify the name of the domain, login name, password, and description of the domain as shown below,


    3. Click Save to save the changes performed. At any point, if you wish to cancel the operation that you are performing, click Cancel.


    Delete Domains

    1. Click the Delete icondeleteiconbeside the Domain Name you wish to delete. A confirmation dialog is opened.

    2. Click OK to proceed with the deletion. The domain gets deleted from the list. If you do not wish to delete the domain, then click Cancel.


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