Editing and Deleting Products

ManageEngine SupportCenter Plus provides you with the option to modify and delete the existing products, provided you have the corresponding access permission.

Edit Product

1. Click the Products tab in the header pane to open the products list view page.

2. Click the Edit iconbeside the name of the product you wish to edit. The Edit Product page opens with the values populated while adding the product.

3. Modify the details and Update the changes.

Alternatively, you can also edit the products from the product details page. To edit the product from the product details page:

1. Click Edit button.

2. The Edit Product page opens with the values populated while adding the product.

3. Modify the details and click Update.

Delete Product

A product can be deleted only if it is not being referenced under Accounts and Contracts module.

To delete bulk product information from the application:

1. Click the Products tab in the header pane to open the product list view page.

2. Select the check box beside the name of the product you wish to delete.

3. Click the Delete button. A confirmation dialog pop-up.

4. Click OK to proceed with the deletion of the product information.

Alternatively, you can also delete products from the product details page. To delete the product from the product details page:

1. Click Delete button. A confirmation dialog pop-up.

2. Click Ok to proceed with the deletion. The product is deleted from the list. If you do not wish to delete the product, click Cancel.