SupportCenter Plus

    Adding Tags

    Tags are keywords you can add to requests to search them easily. You can add tags only after the request is created. You can add any number of tags to a request, but add one tag at a time.

     

    Tags can be added from the Request Details page,

    1. From the Request Details page, click Add button beside the Tags header below the Cc Recipients section.

    2. Enter the tag name in the text box and click icon. The tag will get added to the request.

    3. If you want to remove any tag from the request, click the icon next to the tag.

     

    Searching Requests using Tags

     

    In the Global Search, enter the tag name to find the relevant requests. For more information, refer Performing a Global Search.

     

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