SupportCenter Plus

    View Requests by Contact

    You can view all the requests raised by a contact from the request details page. Say, you are resolving a request raised by Sharon Harper and would like to view all the request she has raised into SupportCenter Plus application then,

    1. Click the Request tab in the header pane to open the request list view page.

    2. Click on the Subject link of the request.

    3. From the request details page, select More Actions drop down menu -> View Requests by Contact option. All requests raised by Sharon Harper is listed.

    allrequests-bycontact

     

    From this page, you can view the requests list based on filters and also view the details of a request by clicking on the Subject link.

     

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