Viewing the Contact Details

  1. Log in to the SupportCenter Plus application using your user name and password.

  2. Click the Request tab in the header pane.

  3. Click the Title of a request.

  4. Click the Contact Name link in the Contact Details block. The View Contact Details window pops up where you can view details, such as name, designation, employee ID, department to which the contact belongs, e-mail ID, and phone and mobile numbers.

  5. Once you have finished viewing the details, click the Close link.

Alternatively, you can also click the My Details tab in the header pane to view your personal details.

ManageEngine SupportCenterPlus - Customer Support Software

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