Requests based on Filters

You can view requests based on filters from the request list view page. There are some pre defined filters in SupportCenter Plus that sorts and groups requests based on your requirements.

 

If the contact has the permission to view "All requests from their account (Primary Contact)" or "All requests from their account and sub account", the following options is available for the contact.

 

ManageEngine SupportCenterPlus - Customer Support Software

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