Viewing Survey Results

 

Once the contact completes the survey, the administrator and the contact who took the survey can view the survey results.

 

To view the survey results,

  1. Click the Requests tab.

  2. In the Requests list view select the My Completed Requests filter.

  3. Click the request Title for which you wish to see the survey results.

  4. Click View Survey Results link available under the Tasks block. The survey results opens in a pop-up window.

  5. Once you have viewed the results, click the Close button.

Note

1. The View Survey Results link appears only if the you have completed taking the survey. Else this link will not be present.

 

2. Once the survey is submitted, the responses cannot be changed.

 

ManageEngine SupportCenterPlus - Customer Support Software

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