SupportCenter Plus with new features
which will help you enhance your
Field and Form Rules introduced to handle Request form elements (upon creation and update of Requests)
Conversations within a request represented with colored labels for easy identification. When there are more conversations in a Request, it will be easy for Support Reps to view the conversations that has relevant information.
Available in Admin → Global Settings → Application Settings → Conversation Labels
View Contact, Get Contacts by Views, Add Contact, Update Contact, Delete Contact, Associate to Account, Approve and Provide Login to Contact
New API Documentation tool includes information about using SupportCenter Plus API. Available for administrators in Admin → Global Settings → Integration & Add-ons → API