VQManager serves as a storehouse of data pertaining to the call details. The Administrator, however, would be inclined to view the data pertaining to a specific time period or the recent collection of data. The Calendar component is used to limit the amount of data that needs to be displayed in the client.
The Calendar component serves as the master control to set the view port in the client. That is, the value set in the calendar component will have its effect everywhere in the web interface except 'Reports' Tab, which has a different and independent Calender Component.
The default view port is set as "Today" through the calendar. Only the data pertaining to the current day will be displayed in the client. If you wish to consider the data of, say, one week, you can set the calendar accordingly.
On the left-hand side top-corner of the "Monitor" page, you will find the "Calendar" box.
The calendar can be set to display data in two ways:
Data pertaining to a single, specific day
Data pertaining to a range of dates
click the icon for "Single Calendar Day"
click any desired date from the calendar
by default, the dates for the current month are displayed in the calendar
if you wish to view the data of previous months or years, click the buttons "<" "<<" on the left-hand side of the calendar respectively. Similarly, use the buttons ">" ">>" to navigate to months or years forward.
click the icon for "Range of Days"
click any desired value from the drop-down menu for the field "Time" - Today, Yesterday, Last 7 days, Last 30 days or Custom. [Custom refers to selecting any desired range of dates]
The client view port is set through the calendar.
Quick Links is an instantly access to view all
Completed Calls, All Calls, All Alarms and Custom Reports for the specified
date from the calender.
The Completed Calls list, All Calls and All alarms
list can be exported as CSV or PDF format. You can also email the pdf
format of the report directly using Email
Page as PDF
Customize the reports list using Add Report Profile and based on the call list or summary list, reports can be generated.
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