Installing Remote Access Plus agent using Windows GPO

Remote Access Plus requires a light weight non-intrusive agent element to start remotely troubleshooting network computers. Installing agent components to computers in bulk could be a daunting process. That is why, Remote Access Plus supports agent installation using Windows Group Policy Objects start-up scripts. This help page will guide you through the steps to install agents using Windows GPO.

Steps to follow

Configuring network share

  1. From your Remote Access Plus web console, navigate to Admin tab -> Computers -> on the right corner, find the Download Agent button.
  2. Now download the agent installable specific to Windows computer, unzip the file and put the .msi and .mst files in a common network network share.
  3. Download InstallAgent.txt and rename it to .vbs and put this in the same network share.

Configuring a scope for the created group policy

  1. From the computer in which your domain controller is installed, navigate to Start -> Run -> gpmc.msc.
  2. Select Domains from the left tree, right click and select Create a GPO in this domain and link it here option.
  3. Specify a name for the new group policy and save. Now you can find the group policy listed under the domain.
  4. Select the newly created group policy, under the Scope tab -> add a security filtering -> specify the name of the objects (groups, users or computers) -> Check Names and save.

Executing the VBScript

  1. Right click on the created group policy and choose to edit.
  2. Under the Computer Configuration, select Policies -> Windows Settings -> Scripts -> Startup -> Add.
  3. Browse and specify the script that you put in a network share.
  4. Specify the parameters as mentioned here : RemoteAccessPlusAgent.msi RemoteAccessPlusAgent.mst

You have now successfully configured GPO start-up script to deploy Remote Access Plus agents.