Installing Remote Access Plus agent using Windows GPO

Remote Access Plus requires a light weight non-intrusive agent element to start remotely troubleshooting network computers. Installing agent components to computers in bulk could be a daunting process. That is why, Remote Access Plus supports agent installation using Windows Group Policy Objects start-up scripts. This help page will guide you through the steps to install agents using Windows GPO.

Steps to follow

Configuring Network Share

    1. Log in to the Remote Access Plus web console, and enter the following URL: https://<SERVERIP>:<PORT>/webclient#/uems/agent/ds-deployment-help
      Note: Please substitute your server's IP address and port number with <SERVERIP> and <PORT> respectively.
  1. Click Other Methods -> Command Line -> Download Agent (Windows). Save this zip file and extract its contents.
  2. Copy the following files and paste them in a shared path:
    • UEMSAgent.msi
    • UEMSAgent.mst
    • DCAgentServerInfo.json
    • DMRootCA.crt
    • DMRootCA-Server.crt
    Note:
    1. The shared path should be accessible by all the target computers.
    2. Please include DCAgentServerInfo.json file only if the build version is 10.1.2124.1 and above.
  3. Download InstallAgent.txt and rename it to .vbs and put this in the same network share.

Configuring a scope for the created group policy

  1. From the computer in which your domain controller is installed, navigate to Start -> Run -> gpmc.msc.
  2. Select Domains from the left tree, right click and select Create a GPO in this domain and link it here option.
  3. Specify a name for the new group policy and save. Now you can find the group policy listed under the domain.
  4. Select the newly created group policy, under the Scope tab -> add a security filtering -> specify the name of the objects (groups, users or computers) -> Check Names and save.

Executing the VBScript

  1. Right click on the created group policy and choose to edit.
  2. Under the Computer Configuration, select Policies -> Windows Settings -> Scripts -> Startup -> Add.
  3. Browse and specify the script that you put in a network share.
  4. Specify the parameters as mentioned here : UEMSAgent.msi UEMSAgent.mst

You have now successfully configured GPO start-up script to deploy Remote Access Plus agents.