Features, Enhancements and Issue Fixes for Remote Access Plus Plus 11

  • Hotfix 11.2.2300.5
  • Build version 11.2.2300.5

Bug Fix

  1. Executing query reports has been enhanced.
  • Hotfix 11.2.2300.3
  • Build version 11.2.2300.3

Enhancement

  1. PostgreSQL database version is upgraded from 10.21 to 10.23
  • Hotfix 11.2.2300.1
  • Build version 11.2.2300.1

Bug Fix

  1. Page loading issues under User Administration for specific cases has been fixed.
  • Hotfix 11.1.2246.1
  • Build version 11.1.2246.1

Bug Fixes

  1. Issue in Linux agent installation/upgrade under specific cases has been fixed.
  2. File permission issue in Linux agent has been fixed.
  • Hotfix 11.1.2242.1
  • Build version 11.1.2242.1

Features

  1. Technicians can now remotely access Windows PowerShell.
  2. Secure Gateway Server is now available for Remote Access Plus.

Enhancement

  1. Configuring two-factor authentication has been enhanced.
  • Hotfix 11.1.2239.1
  • Build version 11.1.2239.1

Enhancement

  1. Technicians can now rename remote computers.
  • Hotfix 11.1.2238.1
  • Build version 11.1.2238.1

Features

  1. You can now integrate Remote Access Plus with ServiceDesk Plus!
  2. Technicians can now view real-time network and computer performance during remote sessions.
  • Hotfix 11.1.2236.1
  • Build version 11.1.2236.1

Bug Fix

  1. Minor security enhancement for Linux agents.
  • Hotfix 11.1.2234.1
  • Build version 11.1.2234.1

Bug Fix

  1. Minor issues under port settings have been fixed.
  • Hotfix 10.1.2232.1
  • Build version 10.1.2232.1

Enhancements

  1. You can now limit the number of times a user can postpone shutdown or restart operation.
  2. Configuring SAML authentication with ADFS IdP has been enhanced.
  • Hotfix 10.1.2230.1
  • Build version 10.1.2230.1

Feature

  1. Sign-in credentials from the clipboard can now be copy-pasted in a remote session.

Enhancements

  1. You can now send announcements to target computers.
  2. Quick Launch feature is now supported for Linux OS.
  3. PostgreSQL database version is upgraded from 10.17 to 10.21.
  • Hotfix 10.1.2228.20
  • Build version 10.1.2228.20

Bug Fix

  1. Minor issue fixes and enhancements have been made.
  • Hotfix 10.1.2228.19
  • Build version 10.1.2228.19

Bug Fixes

  1. Issue in accessing System Manager Settings has been fixed.
  2. An SQL injection vulnerability that could be exploited only by an authenticated adversary has been fixed. (CVE-2022-47523)
  • Hotfix 10.1.2228.16
  • Build version 10.1.2228.16

Bug Fix

  1. Page loading issues under User Administration for specific cases has been fixed.
  • Hotfix 10.1.2228.14
  • Build version 10.1.2228.14

Bug Fix

  1. An insufficient session expiration issue in few APIs has been fixed.
  • Hotfix 10.1.2228.13
  • Build version 10.1.2228.13

Enhancement

  1. Configuring two-factor authentication has been enhanced.
  • Hotfix 10.1.2228.12
  • Build version 10.1.2228.12

Bug Fix

  1. Minor enhancements and issue fixes have been made.
  • Hotfix 10.1.2228.11
  • Build version 10.1.2228.11

Bug Fix

  1. Minor enhancements and issue fixes have been made.
  • Hotfix 10.1.2228.10
  • Build version 10.1.2228.10

Bug Fix

  1. JAR version(s) prone to Text4Shell (CVE 2022-42889) is no longer in use and has been upgraded.
  • Hotfix 10.1.2228.9
  • Build version 10.1.2228.9

Bug Fix

  1. Minor issue in deploying scheduled task has been fixed.
  • Hotfix 10.1.2228.8
  • Build version 10.1.2228.8

Enhancement

  1. You can now integrate Remote Access Plus with Servicedesk Plus!
  • Hotfix 10.1.2228.7
  • Build version 10.1.2228.7

Bug Fix

  1. Issue in listing Computers name when creating Custom Group has been fixed.
  • Hotfix 10.1.2228.5
  • Build version 10.1.2228.5

Bug Fix

  1. Minor issue fixes and enhancements have been made.
  • Hotfix 10.1.2228.4
  • Build version 10.1.2228.4

Bug Fixes

  1. Minor issues under port settings has been fixed.
  2. Minor issues in DB Migration using windows authentication has been fixed.‚Äč
  • Hotfix 10.1.2228.3
  • Build version 10.1.2228.3

Enhancement

  1. Minor enhancements in performing on-demand tasks.
  • Hotfix 10.1.2228.1
  • Build version 10.1.2228.1

Enhancements

  1. Tomcat version upgraded from 8.5.72 to 8.5.78.
  • Hotfix 10.1.2226.1
  • Build version 10.1.2226.1

Enhancements

  1. Agent-server communication security has been enhanced while performing on-demand tasks.

Issue Fixes

  1. Minor issues in System Manager have been fixed.
  2. Issue while connecting to Remote Session after Reboot has been fixed.
  • Hotfix 10.1.2224.1
  • Build version 10.1.2224.1

Enhancement

  1. JRE version upgraded from 1.8.0_282 to 1.8.0_332.
  • Hotfix 10.1.2221.1
  • Build version 10.1.2221.1

Enhancements

  1. Introducing the Remote Log Off feature wherein technicians can remotely log off end users of a target computer.
  2. You can now add custom name to managed devices.
  3. Ability to back up MSSQL database in .bak format has been introduced
  • Hotfix 10.1.2220.5
  • Build version 10.1.2220.5

Bug Fixes

  1. Minor issue in initiating chat during remote session has been fixed.
  2. Minor issue fixes have been made in System Manager.
  • Hotfix 10.1.2219.1
  • Build version 10.1.2219.1

Bug Fix

  1. A minor issue has been fixed in file manager.
  • Hotfix 10.1.2215.1
  • Build version 10.1.2215.1

Features

  1. From now on, only macOS 10.11 and above will be supported.
  2. Introducing user based custom group in Remote Access Plus.
  3. Remote Access Plus now comes with the Schedule Shutdown feature to help conserve power in your enterprise.
  4. Remote Access Plus now comes with the Schedule Wake Up feature to help troubleshoot even a switched-off computer.

Enhancements

  1. 2 Factor Authentication has been enabled for manual agent uninstallation.
  2. Remote Control, System Manager, Chat, Announcement, and System Tools can now be accessed from the Tools tab.
  3. Users can now create Static and Dynamic custom groups in Remote Access Plus.
  • Hotfix 10.1.2213.1
  • Build version 10.1.2213.1

Bug Fixes

  1. Issue in showing the correct Modified Time for files has been fixed.
  2. A minor issue in event viewer has been fixed.

Enhancements

  1. The Action button under Registry and File Manager has been improved for better accessibility.
  • Hotfix 10.1.2147.1
  • Build version 10.1.2147.1

Bug Fix

  1. Log4j is no longer used in Remote Access Plus.
  • Hotfix 10.1.2138.19
  • Build version 10.1.2138.19

Bug Fix

  1. Minor issues have been fixed.
  • Hotfix 10.1.2138.18
  • Build version 10.1.2138.18

Bug Fix

  1. Issue in initiating system manager in certain cases has been fixed.
  • Hotfix 10.1.2138.17
  • Build version 10.1.2138.17

Bug Fix

  1. Issue in uninstalling certain software under system manager has been fixed.
  • Hotfix 10.1.2138.16
  • Build version 10.1.2138.16

Bug Fix

  1. Issue in downloading multiple files under system manager has been fixed.
  • Hotfix 10.0.2138.15
  • Build version 10.0.2138.15

Enhancement

  1. OAuth authentication introduced for Mail Server Settings.
  • Hotfix 10.0.2138.14
  • Build version 10.0.2138.14

Bug Fix

  1. Minor issue fixes and enhancements have been made.
  • Hotfix 10.0.2138.13
  • Build version 10.0.2138.13

Bug Fix

  1. Issue in Linux agent installation under specific cases has been fixed.
  • Hotfix 10.0.2138.12
  • Build version 10.0.2138.12

Bug Fixes

  1. An issue encountered during Remote Control, in specific scenarios, has been fixed.
  2. Issue in user logon has been fixed.
  3. Multi-select option for a selected criteria has been enabled under Reports.
  4. Issues in restoring Scheduled DB Backup (MSSQL DataBase) has been fixed.
  • Hotfix 10.0.2138.11
  • Build version 10.0.2138.11

Bug Fixes

  1. Issue in fetching Patch/Inventory details from SoM view has been fixed.
  2. Issue in validating a domain has been fixed.
  • Hotfix 10.0.2138.10
  • Build version 10.0.2138.10

Bug Fix

  1. Few security enhancements have been made.
  • Hotfix 10.0.2138.9
  • Build version 10.0.2138.9

Bug Fix

  1. Minor issue fixes and enhancements have been made
  • Hotfix 10.0.2138.7
  • Build version 10.0.2138.7

Enhancement

  1. Enhancements have been made in Emergency Mitigation Service (EMS) to provide emergency mitigations by automatically applying urgent fixes to your server.

Bug Fixes

  1. Issue in showing the Connect button in the home page has been fixed.
  2. A pop-up issue encountered while establishing a remote connection through HTML viewer, in certain cases, has been fixed.
  3. Issue in executing certain commands in the remote command prompt has been fixed.
  • Hotfix 10.0.2138.4
  • Build version 10.0.2138.4

Enhancement

  1. Apache has been upgraded from 2.4.48 to 2.4.51.

Bug Fixes

  1. Issue with the certificate expiry message being displayed has been fixed.
  2. Issue in uploading files in the system manager tool has been fixed
  • Hotfix 10.0.2138.3
  • Build version 10.0.2138.3

Enhancement

  1. A new version of the Authentication API has been released.
  • Hotfix 10.0.2138.2
  • Build version 10.0.2138.2

Bug Fix

  1. Privilege escalation issue has been fixed.
  • Hotfix 10.0.2138.1
  • Build version 10.0.2138.1

Bug Fix

  1. An authentication bypass issue has been fixed.
  • Hotfix 10.1.2137.14
  • Build version 10.1.2137.14

Enhancement

  1. Minor issue fixes and enhancements have been made.
  • Hotfix 10.1.2137.13
  • Build version 10.1.2137.13

Enhancement

  1. The API version has been upgraded from 1.3 to 1.4.
  • Hotfix 10.1.2137.12
  • Build version 10.1.2137.12

Issue Fixes

  1. Issue in showing the Connect button in the home page has been fixed.
  2. A pop-up issue encountered while establishing a remote connection through HTML viewer, in certain cases, has been fixed.
  3. Issue in making voice and video calls through secure ports has been fixed.
  4. Issue in removing computers from the Exclude Computers list under the User Confirmation section has been fixed.
  5. Issue in taking remote control of mac computers, where the connection was established using the view-only mode, has been fixed.
  6. Issue in downloading the screen recorded files by non-admin technicians has been fixed.
  7. Issue in executing certain commands in the remote command prompt has been fixed.
  8. Minor issue fixes are made to improve the performance of notification server.
  • Hotfix 10.1.2137.11
  • Build version 10.1.2137.11

Issue Fixes

  1. Issue in uploading files in the system manager tool has been fixed.
  2. Issue with the certificate expiry message being displayed has been fixed.
  • Hotfix 10.1.2137.9
  • Build version 10.1.2137.9

Issue Fix

  1. An authentication bypass issue has been fixed.
  • Hotfix 10.1.2137.6
  • Build version 10.1.2137.6

Issue Fix

  1. Log4j is no longer used in Remote Access Plus.
  • Hotfix 10.1.2137.3
  • Build version 10.1.2137.3

Issue Fix

  1. An authentication bypass issue has been fixed.
  • Hotfix 10.1.2137.2
  • Build version 10.1.2137.2

Enhancement

  1. From now on, Two-Factor Authentication has been made mandatory as an additional security measure.

Issue Fixes

  1. Issue in uploading images for rebranding web server and agent has been fixed.
  2. Security related data will no longer be stored in the memory dump files of server tray icon.
  3. The dcondemand.exe crashing issue has been fixed while inaccurate data received from server.
  4. Issue in accessing certain pages from the home page has been fixed.
  5. Issue in listing the computers under the User Confirmation settings has been fixed.
  6. Issue in license shortfall resolving page has been fixed.
  7. From now on, no sensitive data will be stored in the agent EXE dump files after Remote Command Prompt usage.
  • Hotfix 10.1.2137.1
  • Build version 10.1.2137.1

Enhancement

  1. Remote Access Plus will now support Windows 11, Windows Server 2022 and macOS Monterey.
  • Hotfix 10.1.2136.1
  • Build version 10.1.2136.1

Features

  1. Notifications for end-users can be enabled now for processes like Pre-install, ConfigProgress, Force Reboot, Postpone Reboot, and Tools Reboot.
  2. Postpone reboot option has been introduced for Linux systems.

Enhancement

  1. The dependency packages required by the Agent will be requested and installed by the Agent itself.

Issue Fix

  1. Removed unused variables in the deployment template from the Agent side.
  • Hotfix 10.1.2134.1
  • Build version 10.1.2134.1

Enhancement

  1. PostgreSQL database version is upgraded from 10.16 to 10.17.

Issue Fixes

  1. The issue of automatic termination of remote connection in specific scenarios has been fixed.
  2. The text chat issue of automatically scrolling down to the recent messages has been fixed.
  3. An issue where user sessions expired prematurely was fixed.
  • Hotfix 10.1.2132.8
  • Build version 10.1.2132.8

Issue Fix

  1. Issue in managing credentials under credential manager has been fixed.
  • Hotfix 10.1.2132.7
  • Build version 10.1.2132.7

Issue Fix

  1. An authentication bypass issue has been fixed.
  • Hotfix 10.1.2132.6
  • Build version 10.1.2132.6

Issue Fixes

  1. From now on, no sensitive data will be stored in the agent EXE dump files after Remote Command Prompt usage.
  2. The dcondemand.exe crashing issue has been fixed while inaccurate data received from server.
  • Hotfix 10.1.2132.5
  • Build version 10.1.2132.5

Issue Fixes

  1. Issue in accessing certain pages from the home page has been fixed.
  2. Issue in listing the computers under the User Confirmation settings has been fixed.
  3. Issue in license shortfall resolving page has been fixed.
  4. Issue in establishing remote control peer-peer connections from chromium based browsers has been fixed.
  • Hotfix 10.1.2132.4
  • Build version 10.1.2132.4

Issue Fixes

  1. Security related data will no longer be stored in the log folder of the agent.
  2. Security related data will no longer be stored in the memory dump files of server tray icon.
  3. The dcondemand.exe crashing issue has been fixed while inaccurate data received from server.
  4. Issue in enabling Two Factor Authentication in specific cases has been fixed.
  • Hotfix 10.1.2132.3
  • Build version 10.1.2132.3

Enhancement

  1. From now on, Two-Factor Authentication has been made mandatory as an additional security measure.
  • Hotfix 10.1.2132.2
  • Build version 10.1.2132.2

Issue Fix

  1. Issue in properly displaying agents in Computers page under certain scenarios has been fixed.
  • Hotfix 10.1.2132.1
  • Build version 10.1.2132.1

Feature

  1. Introducing support for SUSE Linux 15.

Enhancement

  1. Windows agent file can now be downloaded as an EXE.

Issue Fixes

  1. Issue in database startup when executing standalone files, due to inadequate privileges, has been fixed.
  2. The issue of wrongly reporting the server status as offline/unavailable has been fixed.
  3. The page loading error faced during viewing or modifying a custom group has been fixed.
  4. Issue in initiating multiple remote control connections has been fixed.
  5. Central server installation folder's permission has been restricted only to system administrators.
  • Hotfix 10.1.2121.1
  • Build version 10.1.2121.1

Issue Fixes

  1. From now on, the user will receive a new randomized password when resetting the password (CVE-2021-41828).
  2. Issue in unauthorized access to the PGSQL folder has been fixed.
  3. Issue in storing the encrypted passwords has been fixed.
  4. From now on, the database backup password will be newly generated and randomized (CVE-2021-41827).
  5. A file access control security issue has been fixed.
  • Hotfix 10.1.2119.1
  • Build version 10.1.2119.1

Issue Fixes

  1. Issue in executing commands using notification server has been fixed.
  2. Issue in folder authorization when serving files to the agents has been fixed.
  3. The issue in processing on-demand tasks has been fixed.
  4. An internally identified authorization issue in SAML has been fixed.
  5. An Integer overflow Vulnerability found in specific cases while receiving responses from the server has been fixed.
  6. Issue in controlling mac remote session during specific scenarios has been fixed.
  7. Issue in invoking chat from remote control has been fixed.
  8. Issue where the receiver is unable to hear the caller's voice while in a voice call has been fixed.
  9. Issue in parsing the Screen Recording video of a remote session during idle screen timeout has been fixed.
  10. Issue in notifying users on remote session disconnection after performing reboot-reconnect has been fixed.
  11. Authentication issue while accessing the servlet in specific cases has been fixed.
  12. Issue in using system manager in non-english languages under certain cases has been fixed.
  13. Agent-server communication failure in specific cases has been fixed.
  14. Issue in displaying announcements to end-users under specific cases has been fixed.
  15. Issue in auditing the remote control sessions using the timestamps in action log viewer has been fixed.
  16. Issues in displaying reboot prompt has been fixed.
  17. Issues in displaying postpone reboot interval options in agent computers for certain cases have been fixed.

Enhancements

  1. PostgreSQL database version is upgraded from 9.5.9 to 10.16
  2. Workgroup and Active Directory domain name can now be discovered for macOS machines automatically.
  3. Enhanced Trusted Communication between agent and server (CVE-2020-15589).
  4. The central server's SSL certificate validity has been reduced to 365 days.
  5. Remote Access Plus can now detect macOS Big Sur.
  6. Remote Control module in Remote Access Plus now captures the cursor movement while recording the screen in a remote session.
  7. From now on, only macOS 10.9 and above will be supported.
  8. Remote Access Plus has now upgraded the support for 14 languages to the later builds.
  9. You can now get end-users' approval before accessing their file manager and command prompt.
  10. RemoteAccessPlus.exe has been renamed to UEMS.exe and will be reflected in the trayicon.exe and the shortcut icon.
  11. Agent tray icon can now be rebranded.
  12. The ability to let the end-users disconnect the remote sessions initiated by technicians has been introduced.

Features

  1. Direct Download can be enabled/disabled for Linux Agents
  2. From now on, you can rename Windows workstations from System Manager
  3. Remote Shutdown is now supported for Linux computers.
  4. jQuery has been migrated to 3.4.1.
  5. Privilege escalation issue due to bundled nginx has been fixed.
  6. Introducing Client Certificate Authentication to verify the identity of the agents.
  7. Localization is now available for Korean language
  • Hotfix 10.0.466
  • Build version 10.0.466

Issue Fix

  1. Issue regarding the unauthenticated command injection vulnerability in specific scenarios has been fixed.
  • Hotfix 10.0.465
  • Build version 10.0.465

Issue Fix

  1. The vulnerability in System Manager's Task Manager that allows XSS attack from the process name rendered, has been fixed.
  • Hotfix 10.0.464
  • Build version 10.0.464

Issue Fix

  1. General bug fixes and enhancements.
  • Hotfix 10.0.463
  • Build version 10.0.463

Enhancement

  1. Installation of Remote Access Plus Agents in endpoints that have Endpoint Central / Patch Manager Plus agents has been made possible (only applicable from version 10.0.463 to 10.0.466).
  • Hotfix 10.0.462
  • Build version 10.0.462

Issue Fix

  1. General bug fixes and enhancements.
  • Hotfix 10.0.461
  • Build version 10.0.461

Issue Fix

  1. The vulnerability that lets users upload files of any type while uploading the license file has been fixed.
  • Hotfix 10.0.460
  • Build version 10.0.460

Enhancement

  1. Failover server notification mail will now be sent immediately after the failover secondary server becomes unreachable.
  • Hotfix 10.0.459
  • Build version 10.0.459

Issue Fix

  1. General bug fixes and enhancements.
  • Hotfix 10.0.458
  • Build version 10.0.458

Feature

  1. Remote Access Plus now comes with Failover server to help reduce downtime in your enterprise.

Issue Fixes

  1. Issue in creating custom group has been fixed.
  2. Issue in the usage of special characters in the 'Reason to Connect' message box has been fixed.
  3. Issue in the usage of specific special characters in the Homepage Searchbar has been fixed.
  4. Issue in exporting reports has been fixed.
  • Hotfix 10.0.457
  • Build version 10.0.457

Issue Fixes

  1. Issue in creating custom group has been fixed.
  2. Issue in displaying Upgrade Details tab under Support has been fixed.
  3. Issue in configuring User Confirmation message has been fixed.
  4. Issue in stopping the agent workflow to the added computers has been fixed.
  5. Issue in adding new computers has been fixed.
  6. Issue that lets restricted users view chat history of all users has been fixed.
  7. Issue in adding users with certain email formats has been fixed.
  8. Issue in upgrading agents to the latest build has been fixed.
  • Hotfix 10.0.456
  • Build version 10.0.456

Issue Fix

  1. Issue in using system manager in non-english languages under certain cases has been fixed.
  • Hotfix 10.0.455
  • Build version 10.0.455

Issue Fix

  1. Issue in creating and modifying users under specific scenarios has been fixed.
  • Hotfix 10.0.454
  • Build version 10.0.454

Issue Fixes

  1. The elevation of privilege vulnerability has been fixed.
  2. The vulnerability that lets unauthorized users inject arbitrary HTML code has been fixed.
  • Hotfix 10.0.453
  • Build version 10.0.453

Issue Fix

  1. The vulnerability which can be exploited to perform unauthenticated RCE, has now been fixed.
  • Hotfix 10.0.452
  • Build version 10.0.452

Issue Fix

  1. The recently discovered vulnerability (CVE-2020-1938) in Apache Tomcat has been mitigated in Remote Access Plus.
  • Hotfix 10.0.451
  • Build version 10.0.451

Issue Fix

  1. Issue in initiating remote actions from agent status icon under specific conditions has been fixed.
  • Hotfix 10.0.450
  • Build version 10.0.450

Issue Fix

  1. Privacy and security issues in authorisation has been fixed.
  • Hotfix 10.0.449
  • Build version 10.0.449

Issue Fix

  1. General bug fixes and enhancements.
  • Hotfix 10.0.448
  • Build version 10.0.448

Issue Fix

  1. General bug fixes and enhancements.
  • Hotfix 10.0.447
  • Build version 10.0.447

Feature

  1. With "Custom groups" you can now classify your computers under various groups.

Enhancements

  1. Adding computers has now been made easy with an easy to use interface.
  2. SSL certificate validity has been reduced to 825 days, in compliance with the decision made by CA/B Forum.

Issue Fixes

  1. Issues in performing clipboard operations during remote control session has been fixed.
  2. Issues in disabling wallpaper during remote control session under specific scenarios has been fixed.
  3. Issue in prompting for user confirmation while initiating remote control sessions in Linux machines has been fixed.
  4. Issue in exporting the registry files has been fixed.
  5. Issue in modifying registry values in specific cases has been fixed.
  6. Minor issue in Wake on LAN has been fixed.
  7. Issue while initiating remote desktop sharing sessions with MacOS and Linux computers under specific cases has been fixed.
  8. Issue in initiating Voice/Video call has been fixed.
  9. Issue in invoking system manager tools under specific cases has been fixed.
  10. Issue in downloading the recorded remote sessions has been fixed.
  • Hotfix 10.0.259
  • Build version 10.0.259

Enhancement

  1. Security issue that lets technicians or guests to access information elevated to their privileges has been fixed.
  • Hotfix 10.0.258
  • Build version 10.0.258

Enhancements

  1. Resolving Spiceworks tickets made easy! Now integrate Remote Access Plus with Spiceworks and resolve issues using advanced remote control, over a dozen of diagnostic tools and more.
  2. You can now send and receive folders right from the remote desktop sharing sessions.
  • Hotfix 10.0.257
  • Build version 10.0.257

Enhancement

  1. General bug fixes and enhancements.
  • Hotfix 10.0.256
  • Build version 10.0.256

Enhancement

  1. The rendering speed and the quality of Remote Desktop Sharing has been enhanced.
  • Hotfix 10.0.255
  • Build version 10.0.255

Enhancement

  1. Introducing Task Manager to instantly fetch the processes and start-up programs in every remote computer.
  • Hotfix 10.0.254
  • Build version 10.0.254

Enhancement

  1. You can now deploy Remote Access Plus agents in-bulk from Admin tab -> Computers page.
  • Hotfix 10.0.253
  • Build version 10.0.253

Enhancement

  1. Remote Access Plus server start-up time has been optimized.