Features, Enhancements and Issue Fixes for Remote Access Plus Plus 10

  • Hotfix 10.1.2138.19
  • Build version 10.1.2138.19
  • Release Date 27th June, 2022

Bug Fixes

  1. Minor issues have been fixed.
  • Hotfix 10.1.2138.18
  • Build version 10.1.2138.18
  • Release Date 22nd June, 2022

Bug Fixes

  1. Issue in initiating system manager in certain cases has been fixed.
  • Hotfix 10.1.2138.17
  • Build version 10.1.2138.17
  • Release Date 19th June, 2022

Bug Fixes

  1. Issue in uninstalling certain software under system manager has been fixed.
  • Hotfix 10.1.2138.16
  • Build version 10.1.2138.16
  • Release Date 14th June, 2022

Bug Fixes

  1. Issue in downloading multiple files under system manager has been fixed.
  • Hotfix 10.0.2138.15
  • Build version 10.0.2138.15
  • Release Date 31st May, 2022

Enhancements

  1. OAuth authentication introduced for Mail Server Settings.
  • Hotfix 10.0.2138.14
  • Build version 10.0.2138.14
  • Release Date 13th May, 2022

Bug Fixes

  1. Minor issue fixes and enhancements have been made.
  • Hotfix 10.0.2138.13
  • Build version 10.0.2138.13
  • Release Date 10th May, 2022

Bug Fixes

  1. Issue in Linux agent installation under specific cases has been fixed.
  • Hotfix 10.0.2138.12
  • Build version 10.0.2138.12
  • Release Date 28th April, 2022

Bug Fixes

  1. An issue encountered during Remote Control, in specific scenarios, has been fixed.
  2. Issue in user logon has been fixed.
  3. Multi-select option for a selected criteria has been enabled under Reports.
  4. Issues in restoring Scheduled DB Backup (MSSQL DataBase) has been fixed.
  • Hotfix 10.0.2138.11
  • Build version 10.0.2138.11
  • Release Date 11th April, 2022

Bug Fixes

  1. Issue in fetching Patch/Inventory details from SoM view has been fixed.
  2. Issue in validating a domain has been fixed.
  • Hotfix 10.0.2138.10
  • Build version 10.0.2138.10
  • Release Date 25th March, 2022

Bug Fixes

  1. Few security enhancements have been made.
  • Hotfix 10.0.2138.9
  • Build version 10.0.2138.9
  • Release Date 9th March, 2022

Bug Fixes

  1. Minor issue fixes and enhancements have been made
  • Hotfix 10.0.2138.7
  • Build version 10.0.2138.7
  • Release Date 23rd February, 2022

Enhancements

  1. Enhancements have been made in Emergency Mitigation Service (EMS) to provide emergency mitigations by automatically applying urgent fixes to your server.

Bug Fixes

  1. Issue in showing the Connect button in the home page has been fixed.
  2. A pop-up issue encountered while establishing a remote connection through HTML viewer, in certain cases, has been fixed.
  3. Issue in executing certain commands in the remote command prompt has been fixed.
  • Hotfix 10.0.2138.4
  • Build version 10.0.2138.4
  • Release Date 7th February, 2022

Enhancements

  1. Apache has been upgraded from 2.4.48 to 2.4.51.

Bug Fixes

  1. Issue with the certificate expiry message being displayed has been fixed.
  2. Issue in uploading files in the system manager tool has been fixed
  • Hotfix 10.0.2138.3
  • Build version 10.0.2138.3
  • Release Date 27th January, 2022

Enhancements

  1. A new version of the Authentication API has been released.
  • Hotfix 10.0.2138.2
  • Build version 10.0.2138.2
  • Release Date 24th January, 2022

Bug Fixes

  1. Privilege escalation issue has been fixed.
  • Hotfix 10.0.2138.1
  • Build version 10.0.2138.1
  • Release Date 18th January, 2022

Bug Fixes

  1. An authentication bypass issue has been fixed.
  • Hotfix 10.1.2137.15
  • Build version 10.1.2137.15
  • Release Date 08th April, 2022

Issue Fixes

  1. Issue in exposing license details to non-admin users has been fixed. (CVE-2022-26777)
  2. An excessive data exposure issue has been fixed. (CVE-2022-26653)
  • Hotfix 10.1.2137.14
  • Build version 10.1.2137.14
  • Release Date 16th March, 2022

Enhancements

  1. Minor issue fixes and enhancements have been made.
  • Hotfix 10.1.2137.13
  • Build version 10.1.2137.13
  • Release Date 08th March, 2022

Enhancements

  1. The API version has been upgraded from 1.3 to 1.4.
  • Hotfix 10.1.2137.12
  • Build version 10.1.2137.12
  • Release Date 25th February, 2022

Issue Fixes

  1. Issue in showing the Connect button in the home page has been fixed.
  2. A pop-up issue encountered while establishing a remote connection through HTML viewer, in certain cases, has been fixed.
  3. Issue in making voice and video calls through secure ports has been fixed.
  4. Issue in removing computers from the Exclude Computers list under the User Confirmation section has been fixed.
  5. Issue in taking remote control of mac computers, where the connection was established using the view-only mode, has been fixed.
  6. Issue in downloading the screen recorded files by non-admin technicians has been fixed.
  7. Issue in executing certain commands in the remote command prompt has been fixed.
  8. Minor issue fixes are made to improve the performance of notification server.
  • Hotfix 10.1.2137.11
  • Build version 10.1.2137.11
  • Release Date 2nd February, 2022

Issue Fixes

  1. Issue in uploading files in the system manager tool has been fixed.
  2. Issue with the certificate expiry message being displayed has been fixed.
  • Hotfix 10.1.2137.10
  • Build version 10.1.2137.10
  • Release Date 27th January, 2022

Issue Fixes

  1. Privilege escalation issue has been fixed.
  • Hotfix 10.1.2137.9
  • Build version 10.1.2137.9
  • Release Date 15th January, 2022

Issue Fixes

  1. An authentication bypass issue has been fixed.
  • Hotfix 10.1.2137.8
  • Build version 10.1.2137.8
  • Release Date 7th January, 2022

Issue Fixes

  1. A Denial of Service vulnerability has been fixed.
  2. A file upload vulnerability has been fixed.
  3. Issue in exposing internal hostname under location header has been fixed.
  • Hotfix 10.1.2137.6
  • Build version 10.1.2137.6
  • Release Date 16th December, 2021

Issue Fixes

  1. Log4j is no longer used in Remote Access Plus.
  • Hotfix 10.1.2137.4
  • Build version 10.1.2137.4
  • Release Date 9th December, 2021

Issue Fixes

  1. Issue in managing credentials under credential manager has been fixed.
  • Hotfix 10.1.2137.3
  • Build version 10.1.2137.3
  • Release Date 3rd December, 2021

Issue Fixes

  1. An authentication bypass issue has been fixed.
  • Hotfix 10.1.2137.2
  • Build version 10.1.2137.2
  • Release Date 8th November, 2021

Enhancements

  1. From now on, Two-Factor Authentication has been made mandatory as an additional security measure.

Issue Fixes

  1. Issue in uploading images for rebranding web server and agent has been fixed.
  2. Security related data will no longer be stored in the memory dump files of server tray icon.
  3. The dcondemand.exe crashing issue has been fixed while inaccurate data received from server.
  4. Issue in accessing certain pages from the home page has been fixed.
  5. Issue in listing the computers under the User Confirmation settings has been fixed.
  6. Issue in license shortfall resolving page has been fixed.
  7. From now on, no sensitive data will be stored in the agent EXE dump files after Remote Command Prompt usage.
  • Hotfix 10.1.2137.1
  • Build version 10.1.2137.1
  • Release Date 20th October, 2021

Enhancements

  1. Remote Access Plus will now support Windows 11, Windows Server 2022 and macOS Monterey.
  • Hotfix 10.1.2136.1
  • Build version 10.1.2136.1
  • Release Date 27th September, 2021

Features

  1. Notifications for end-users can be enabled now for processes like Pre-install, ConfigProgress, Force Reboot, Postpone Reboot, and Tools Reboot.
  2. Postpone reboot option has been introduced for Linux systems.

Enhancements

  1. The dependency packages required by the Agent will be requested and installed by the Agent itself.

Issue Fixes

  1. Removed unused variables in the deployment template from the Agent side.
  • Hotfix 10.1.2134.1
  • Build version 10.1.2134.1
  • Release Date 14th September, 2021

Enhancements

  1. PostgreSQL database version is upgraded from 10.16 to 10.17.

Issue Fixes

  1. The issue of automatic termination of remote connection in specific scenarios has been fixed.
  2. The text chat issue of automatically scrolling down to the recent messages has been fixed.
  3. An issue where user sessions expired prematurely was fixed.
  • Hotfix 10.1.2132.8
  • Build version 10.1.2132.8
  • Release Date 11th December, 2021

Issue Fixes

  1. Issue in managing credentials under credential manager has been fixed.
  • Hotfix 10.1.2132.7
  • Build version 10.1.2132.7
  • Release Date 3rd December, 2021

Issue Fixes

  1. An authentication bypass issue has been fixed.
  • Hotfix 10.1.2132.6
  • Build version 10.1.2132.6
  • Release Date 12th October, 2021

Issue Fixes

  1. From now on, no sensitive data will be stored in the agent EXE dump files after Remote Command Prompt usage.
  2. The dcondemand.exe crashing issue has been fixed while inaccurate data received from server.
  • Hotfix 10.1.2132.5
  • Build version 10.1.2132.5
  • Release Date 6th October, 2021

Issue Fixes

  1. Issue in accessing certain pages from the home page has been fixed.
  2. Issue in listing the computers under the User Confirmation settings has been fixed.
  3. Issue in license shortfall resolving page has been fixed.
  4. Issue in establishing remote control peer-peer connections from chromium based browsers has been fixed.
  • Hotfix 10.1.2132.4
  • Build version 10.1.2132.4
  • Release Date 29th September, 2021

Issue Fixes

  1. Security related data will no longer be stored in the log folder of the agent.
  2. Security related data will no longer be stored in the memory dump files of server tray icon.
  3. The dcondemand.exe crashing issue has been fixed while inaccurate data received from server.
  4. Issue in enabling Two Factor Authentication in specific cases has been fixed.
  • Hotfix 10.1.2132.3
  • Build version 10.1.2132.3
  • Release Date 22nd September, 2021

Enhancements

  1. From now on, Two-Factor Authentication has been made mandatory as an additional security measure.
  • Hotfix 10.1.2132.2
  • Build version 10.1.2132.2
  • Release Date 7th September, 2021

Issue Fixes

  1. Issue in properly displaying agents in Computers page under certain scenarios has been fixed.
  • Hotfix 10.1.2132.1
  • Build version 10.1.2132.1
  • Release Date 31st August, 2021

Features

  1. Introducing support for SUSE Linux 15.

Enhancements

  1. Windows agent file can now be downloaded as an EXE.

Issue Fixes

  1. Issue in database startup when executing standalone files, due to inadequate privileges, has been fixed.
  2. The issue of wrongly reporting the server status as offline/unavailable has been fixed.
  3. The page loading error faced during viewing or modifying a custom group has been fixed.
  4. Issue in initiating multiple remote control connections has been fixed.
  5. Central server installation folder's permission has been restricted only to system administrators.
  • Hotfix 10.1.2121.1
  • Build version 10.1.2121.1
  • Release Date 26th July, 2021

Issue Fixes

  1. From now on, the user will receive a new randomized password when resetting the password (CVE-2021-41828).
  2. Issue in unauthorized access to the PGSQL folder has been fixed.
  3. Issue in storing the encrypted passwords has been fixed.
  4. From now on, the database backup password will be newly generated and randomized (CVE-2021-41827).
  5. A file access control security issue has been fixed.
  • Hotfix 10.1.2119.1
  • Build version 10.1.2119.1
  • Release Date 26th July, 2021

Issue Fixes

  1. Issue in executing commands using notification server has been fixed.
  2. Issue in folder authorization when serving files to the agents has been fixed.
  3. The issue in processing on-demand tasks has been fixed.
  4. An internally identified authorization issue in SAML has been fixed.
  5. An Integer overflow Vulnerability found in specific cases while receiving responses from the server has been fixed.
  6. Issue in controlling mac remote session during specific scenarios has been fixed.
  7. Issue in invoking chat from remote control has been fixed.
  8. Issue where the receiver is unable to hear the caller's voice while in a voice call has been fixed.
  9. Issue in parsing the Screen Recording video of a remote session during idle screen timeout has been fixed.
  10. Issue in notifying users on remote session disconnection after performing reboot-reconnect has been fixed.
  11. Authentication issue while accessing the servlet in specific cases has been fixed.
  12. Issue in using system manager in non-english languages under certain cases has been fixed.
  13. Agent-server communication failure in specific cases has been fixed.
  14. Issue in displaying announcements to end-users under specific cases has been fixed.
  15. Issue in auditing the remote control sessions using the timestamps in action log viewer has been fixed.
  16. Issues in displaying reboot prompt has been fixed.
  17. Issues in displaying postpone reboot interval options in agent computers for certain cases have been fixed.

Enhancements

  1. PostgreSQL database version is upgraded from 9.5.9 to 10.16
  2. Workgroup and Active Directory domain name can now be discovered for macOS machines automatically.
  3. Enhanced Trusted Communication between agent and server (CVE-2020-15589).
  4. The central server's SSL certificate validity has been reduced to 365 days.
  5. Remote Access Plus can now detect macOS Big Sur.
  6. Remote Control module in Remote Access Plus now captures the cursor movement while recording the screen in a remote session.
  7. From now on, only macOS 10.9 and above will be supported.
  8. Remote Access Plus has now upgraded the support for 14 languages to the later builds.
  9. You can now get end-users' approval before accessing their file manager and command prompt.
  10. RemoteAccessPlus.exe has been renamed to UEMS.exe and will be reflected in the trayicon.exe and the shortcut icon.
  11. Agent tray icon can now be rebranded.
  12. The ability to let the end-users disconnect the remote sessions initiated by technicians has been introduced.

Features

  1. Direct Download can be enabled/disabled for Linux Agents
  2. From now on, you can rename Windows workstations from System Manager
  3. Remote Shutdown is now supported for Linux computers.
  4. jQuery has been migrated to 3.4.1.
  5. Privilege escalation issue due to bundled nginx has been fixed.
  6. Introducing Client Certificate Authentication to verify the identity of the agents.
  7. Localization is now available for Korean language
  • Hotfix 10.0.466
  • Build version 10.0.466
  • Release Date 20th May, 2021

Issue Fixes

  1. Issue regarding the unauthenticated command injection vulnerability in specific scenarios has been fixed.
  • Hotfix 10.0.465
  • Build version 10.0.465
  • Release Date 22nd April, 2021

Issue Fixes

  1. The vulnerability in System Manager's Task Manager that allows XSS attack from the process name rendered, has been fixed.
  • Hotfix 10.0.464
  • Build version 10.0.464
  • Release Date 31st December, 2020

Issue Fixes

  1. General bug fixes and enhancements.
  • Hotfix 10.0.463
  • Build version 10.0.463
  • Release Date 1st December, 2020

Enhancements

  1. Installation of Remote Access Plus Agents in endpoints that have Desktop Central / Patch Manager Plus agents has been made possible (only applicable from version 10.0.463 to 10.0.466).
  • Hotfix 10.0.462
  • Build version 10.0.462
  • Release Date 3rd November, 2020

Issue Fixes

  1. General bug fixes and enhancements.
  • Hotfix 10.0.461
  • Build version 10.0.461
  • Release Date 31st August, 2020

Issue Fixes

  1. The vulnerability that lets users upload files of any type while uploading the license file has been fixed.
  • Hotfix 10.0.460
  • Build version 10.0.460
  • Release Date 30th July, 2020

Enhancements

  1. Failover server notification mail will now be sent immediately after the failover secondary server becomes unreachable.
  • Hotfix 10.0.459
  • Build version 10.0.459
  • Release Date 16th July, 2020

Issue Fixes

  1. General bug fixes and enhancements.
  • Hotfix 10.0.458
  • Build version 10.0.458
  • Release Date 1st July, 2020

Feature

  1. Remote Access Plus now comes with Failover server to help reduce downtime in your enterprise.

Issue Fixes

  1. Issue in creating custom group has been fixed.
  2. Issue in the usage of special characters in the 'Reason to Connect' message box has been fixed.
  3. Issue in the usage of specific special characters in the Homepage Searchbar has been fixed.
  4. Issue in exporting reports has been fixed.
  • Hotfix 10.0.457
  • Build version 10.0.457
  • Release Date 11th May, 2020

Issue Fixes

  1. Issue in creating custom group has been fixed.
  2. Issue in displaying Upgrade Details tab under Support has been fixed.
  3. Issue in configuring User Confirmation message has been fixed.
  4. Issue in stopping the agent workflow to the added computers has been fixed.
  5. Issue in adding new computers has been fixed.
  6. Issue that lets restricted users view chat history of all users has been fixed.
  7. Issue in adding users with certain email formats has been fixed.
  8. Issue in upgrading agents to the latest build has been fixed.
  • Hotfix 10.0.456
  • Build version 10.0.456
  • Release Date 17th April, 2020

Issue Fixes

  1. Issue in using system manager in non-english languages under certain cases has been fixed.
  • Hotfix 10.0.455
  • Build version 10.0.455
  • Release Date 25th March, 2020

Issue Fixes

  1. Issue in creating and modifying users under specific scenarios has been fixed.
  • Hotfix 10.0.454
  • Build version 10.0.454
  • Release Date 18th March, 2020

Issue Fixes

  1. The elevation of privilege vulnerability has been fixed.
  2. The vulnerability that lets unauthorized users inject arbitrary HTML code has been fixed.
  • Hotfix 10.0.453
  • Build version 10.0.453
  • Release Date 9th March, 2020

Issue Fixes

  1. The vulnerability which can be exploited to perform unauthenticated RCE, has now been fixed.
  • Hotfix 10.0.452
  • Build version 10.0.452
  • Release Date 6th March, 2020

Issue Fixes

  1. The recently discovered vulnerability (CVE-2020-1938) in Apache Tomcat has been mitigated in Remote Access Plus.
  • Hotfix 10.0.451
  • Build version 10.0.451
  • Release Date 13th February, 2020

Issue Fixes

  1. Issue in initiating remote actions from agent status icon under specific conditions has been fixed.
  • Hotfix 10.0.450
  • Build version 10.0.450
  • Release Date 24th January, 2020

Issue Fixes

  1. Privacy and security issues in authorisation has been fixed.
  • Hotfix 10.0.449
  • Build version 10.0.449
  • Release Date 9th December, 2019

Issue Fixes

  1. General bug fixes and enhancements.
  • Hotfix 10.0.448
  • Build version 10.0.448
  • Release Date 14th November, 2019

Issue Fixes

  1. General bug fixes and enhancements.
  • Hotfix 10.0.447
  • Build version 10.0.447
  • Release Date 26th September, 2019

Features

  1. With "Custom groups" you can now classify your computers under various groups.

Enhancements

  1. Adding computers has now been made easy with an easy to use interface.
  2. SSL certificate validity has been reduced to 825 days, in compliance with the decision made by CA/B Forum.

Issue Fixes

  1. Issues in performing clipboard operations during remote control session has been fixed.
  2. Issues in disabling wallpaper during remote control session under specific scenarios has been fixed.
  3. Issue in prompting for user confirmation while initiating remote control sessions in Linux machines has been fixed.
  4. Issue in exporting the registry files has been fixed.
  5. Issue in modifying registry values in specific cases has been fixed.
  6. Minor issue in Wake on LAN has been fixed.
  7. Issue while initiating remote desktop sharing sessions with MacOS and Linux computers under specific cases has been fixed.
  8. Issue in initiating Voice/Video call has been fixed.
  9. Issue in invoking system manager tools under specific cases has been fixed.
  10. Issue in downloading the recorded remote sessions has been fixed.
  • Hotfix 10.0.259
  • Build version 10.0.259
  • Release Date 19th August, 2019

Enhancements

  1. Security issue that lets technicians or guests to access information elevated to their privileges has been fixed.
  • Hotfix 10.0.258
  • Build version 10.0.258
  • Release Date 14th December, 2018

Enhancements

  1. Resolving Spiceworks tickets made easy! Now integrate Remote Access Plus with Spiceworks and resolve issues using advanced remote control, over a dozen of diagnostic tools and more.
  2. You can now send and receive folders right from the remote desktop sharing sessions.
  • Hotfix 10.0.257
  • Build version 10.0.257
  • Release Date 3rd December, 2018

Enhancements

  1. General bug fixes and enhancements.
  • Hotfix 10.0.256
  • Build version 10.0.256
  • Release Date 27th November, 2018

Enhancements

  1. The rendering speed and the quality of Remote Desktop Sharing has been enhanced.
  • Hotfix 10.0.255
  • Build version 10.0.255
  • Release Date 8th October, 2018

Enhancements

  1. Introducing Task Manager to instantly fetch the processes and start-up programs in every remote computer.
  • Hotfix 10.0.254
  • Build version 10.0.254
  • Release Date 28th September, 2018

Enhancements

  1. You can now deploy Remote Access Plus agents in-bulk from Admin tab -> Computers page.
  • Hotfix 10.0.253
  • Build version 10.0.253
  • Release Date 4th September, 2018

Enhancements

  1. Remote Access Plus server start-up time has been optimized.