Remote desktop connection is a much-needed feature given the growing BYOD and work-from-home trends. Nearly half of employees now prefer working remotely over commuting to work. How can administrators troubleshoot their problems?
That is where remote desktop connection software comes in to save the day. Even if an admin is physically away from a device, this feature allows them to access it remotely and troubleshoot problems swiftly.
Remote desktop connection software is used for more than just enabling remote control over a device. Such software is also bundled with various troubleshooting features, some of which are listed below:
The main function of remote desktop connection software is to let you remotely connect to a device as though it is physically present in front of you, even when you are far away from it. You can transfer files, use troubleshooting tools, and seamlessly sort out any problems.
To troubleshoot problems, there are certain tools an administrator frequently requires. Some of them include Command Prompt, Event Viewer, Task Manager, and Windows Registry. With the help of remote desktop connection software, you can quickly access these tools from a single dashboard and troubleshoot problems as fast as possible.
Walking up to a device and switching it on is not always feasible. To sort out this issue, you need a feature called wake on LAN. This will let you boot your local devices remotely when they are powered off. It is even possible to wake multiple computers in one go. Troubleshooting is made more efficient and less time-consuming with this feature of remote desktop connection software.
Nowadays, most IT problems are troubleshot remotely. It is absolutely necessary to supervise these sessions, especially for auditing purposes. It is best to record and store all remote sessions using remote desktop connection software. These recordings can also be used to educate technicians on how to handle complex issues.
When a problem is communicated and understood on both ends, half the problem is solved. To achieve this, admins can use features like audio calls, video calls, and text messages. Using remote desktop connection software that has these features, administrators and end users can quickly discuss issues and troubleshoot them without any communication hindrances.
It is very common for end users in an organization to have more than one active monitor. With remote desktop connection software, when initiating remote sessions, all the active monitors are identified and connected. Administrators can view multiple monitors and troubleshoot from a single console.
Remote Access Plus supports Windows, Linux and Mac devices. The right question to ask now is "Will I be able to remotely troubleshoot a Mac device from Windows? Absolutely yes! Let's not stop there. Troubleshoot end user device on the go with mobile app instantly.
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Follow these three simple steps to remotely connect to your desktop instantly.
Note: Want to install agent in multiple computers at one shot? You can make it possible with exclusive agent installation methods like GPO, AD, SCCM and much more.
Learn more about how to set up remote desktop!
Once the viewer and remote computer are set up, you can instantly initiate remote connection.
Assume you are away from work and you need to troubleshoot a problem with a device in your organization. All you have to do is remotely access the device and figure out the problem. The process of establishing a connection between two devices that are physically separated is known as remote desktop connection.
Remote desktop connection software will let you get instant access to computers and laptops that are physically not in front of you. Mostly IT admins in any IT organization, financial, healthcare, or educational sectors will highly benefit from these types of software while troubleshooting endpoints in their ecosystem.
The major key points are work from anywhere, reduce expenses and troubleshoot computers seamlessly. Let it be a small scale business or a multi corporate organization, all you need is a best remote desktop connection to manage, access and troubleshoot computers from anywhere.
Remote desktop connection established through Remote Access Plus is highly secure since it is coupled with advanced encryption algorithms and authentications. Learn how!
Admins can manage up to 10 endpoints at free of cost with Remote Access Plus. The software also provides an exclusive 30 day free trial to explore the features with unlimited endpoints.
You can connect to Windows, Mac and Linux devices on the go from your android and iOS devices with Remote Access Plus. Try now
A simple remote desktop connection involves two characters, a end user and a viewer. The screen of the end user will be captured as screenshots and shared to the viewer. On the other hand the viewers keyboard and mouse inputs will be reflected on the end users computer.
A few major benefits of remote desktop connection are:
Some of the most important aspects to look at before you choose your remote desktop connection software are:
Remote Access Plus is remote desktop connection software that lets you access your devices remotely in just a few clicks. Try out the free 30-day trial and make your decision!