# Remote Access Plus build upgrades

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## Steps to upgrade

### Without Failover Server

#### **Step 1**

Stop the service of the Remote Access Plus server.

- Open services.msc
- Find ManageEngine UEMS Server.
- Stop the service.

#### **Step 2**

Open the Remote Access Plus server directory by navigating to **<Installed Directory>\UEMS_CentralServer\bin** and double click on **UpdateManager.bat** file.

If you have installed Remote Access Plus Server on Windows Vista, Windows 7, Windows 2008, Windows 8, or Windows 2012, you should login as a default administrator before running the Update Manager tool.

To find EndpointCentralServer_Directory:

- Open services.msc
- Find and double click on ManageEngine UEMS - Server
- There you can find the location where the service is installed.

#### **Step 3**

1. Click **“Browse”** and select the **.ppm** file that you just downloaded.
2. Click **“install”**. The installation may take a few minutes to complete.
3. Close and exit the Update Manager tool.

**Note:** If the upgrade fails to get installed, it will revert back to the previous version automatically.

#### **Step 4**

1. Start the service of the Remote Access Plus server.

## Help is always at hand

![ecnew-fea-card-person-3](https://www.manageengine.com/products/desktop-central/images/clip/ecnew-fea-card-person-1.png)

If you still have trouble in updating Remote Access Plus, please write to us at [/remotedesktopmanagement-support@manageengine.com](https://www.manageengine.com/remote-desktop-management/free-trial-us-edition.html)