# Step up your ITIL game with Remote Access Plus

![Remote Access Plus](https://www.manageengine.com/ems/images/logo/rap-logo.svg)
![+](https://www.manageengine.com/ems/images/int-icon-1.png)
![ServiceNow](https://www.manageengine.com/ems/images/servicenow-logo.png)

For faster issue resolution, empower your ServiceNow technicians to perform endpoint management capabilities right from the incident, service and change request, and problem windows.

## Key Capabilities

![ ](https://www.manageengine.com/ems/images/int-fea-icon-22.png)

### Support your network computers on the go.

HIPAA ready remote desktop management software to assist Windows, Mac and Linux computer with 10+ top notch features.

![ ](https://www.manageengine.com/ems/images/int-fea-icon-3.png)

### Initiate remote session from incidents.

Transfer files, record sessions, and troubleshoot remote computers with multiple monitors.

![ ](https://www.manageengine.com/ems/images/int-fea-icon-25.png)

### Instantly collaborate with technicians and users.

Voice, video and text chats to remotely assist any technician or user in each troubleshooting step and enable seamless remote assistance experience.

## Let's get started!

### Useful resources to guide you through the integration

[![ ](https://www.manageengine.com/ems/images/int-res-icon-1.png)  
How to configure the integration?](https://www.manageengine.com/remote-desktop-management/help/servicenow-integration.html?utmsource)

[![ ](https://www.manageengine.com/ems/images/int-res-icon-3.png)  
Knowledge base articles](https://www.manageengine.com/remote-desktop-management/knowledge-base/)

## Other Remote Access Plus integrations

[![Service Desk Plus](https://www.manageengine.com/ems/images/sdp-logo.png)](https://www.manageengine.com/)