Remote troubleshooting software is one essential tool in every sysadmins life. IT organizations are growing day-by-day, with increasing employees, administrators feel pressured to manage and rescue the end users when they face problems like software incompatible, complex environmental setup and configurations etc. Admins can leverage the power of remote desktop troubleshooting solutions to solve these issues from anywhere, even when the end user is not within the corporate network. Remote Access Plus is an holistic remote troubleshooting software to let you access the enterprise computers and fix their problems irrespective of platform and location.
Enterprise support can be tiresome, especially when you're taxed with recurring troubleshooting requests. Each time a ticket is raised, are you supposed to walk up to the requester's desk to get your job done? Absolutely not. We think there's a better way to do things.
Remote Access Plus serves as a complete enterprise remote desktop management solution that lets you remotely troubleshoot any computer in your network from a central location, without compromising productivity.
Remote Access Plus comes with a comprehensive interface that lets you perform every aspect of troubleshooting from a single window.
A major pain while using any remote access software is deploying the agent installation files on every computer in your enterprise. Agent deployment can be tricky, especially since the installation may fail multiple times for various reasons. With Remote Access Plus, the process of agent installation is completely automated.
All you have to do is add your domain or workgroup credentials in Remote Access Plus. Agents are then automatically deployed to any computer in that particular domain whenever a remote task is initiated from Remote Access Plus.
Group frequently contacted computers as Favorites and remotely connect to them when a troubleshooting request is initiated.
Get a complete list of all live remote tasks in your network to see who initiated the session and when.
Remote Access Plus is supported for Windows, Mac and Linux devices. You will have to freedom to remotely troubleshoot a Windows device from Linux or Mac and vice versa. When the administrator is on the move, they can instantly download the Remote Access Plus mobile app on Android or iOS device and troubleshoot the enterprise computers.
Remote troubleshooting will first let you access a remote device and perform operations as though it is physically present in front of you. When an end user is struggling to download a software or let's say there's some issue in registry, Remote Access Plus will help them access diagnostic tools like Registry, Task Manager, File Manager, etc and rescue the end user.
Remote Troubleshooting will let you access a device that physically not in front of you and perform troubleshooting operations. Every action that you perform will be instantly reflected on the end users device.
We can see that IT organizations and enterprise are expanding. Multiple branches and growing end users are hard to handle. It is humanly impossible for the admins to physically visit and troubleshoot every enterprise computer. Hence to the sysadmins work more efficiently every enterprise requires a remote troubleshooting tool.
Yes, Remote Access Plus is coupled with various security settings, SSO, MFA, SAML authentications, and secure communication. Click here to learn more.
Free edition of Remote Access Plus will let you troubleshoot endpoints with all the available features at $0. Explore